fix problems on HotPads [iphone]

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—— Run into issues on HotPads? Get help pending when official support gets back to you!

HotPads - Apartment Rentals
Info:
company: Hotpads.com
: http://hotpads.com/pages/iPhoneSupport.htm
: hotpads.com
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Security issue

High number of scam listings

Fix: Always verify the legitimacy of a listing by checking for reviews or ratings of the landlord or property manager. Look for listings that hav... ⇲
 
Support issue

Lack of responses from landlords

Fix: When reaching out to landlords, ensure your message is clear and concise. Include your contact information and express your interest in the... ⇲

Unprofessional handling of applications

Fix: Document your application process and any communications with landlords. If you encounter unprofessional behavior, consider sharing your exp... ⇲

Poor communication from property managers

Fix: Be proactive in your communication. When reaching out, be clear about your questions and provide your contact information to facilitate a qu... ⇲

Racist landlords and unresponsive listings

Fix: If you encounter any listings that seem discriminatory, report them through the app to help improve the community and protect other users.... ⇲
 
Loading issue

Photos not displaying for many listings

Fix: Check your internet connection to ensure it is stable. A weak connection can prevent images from loading properly. Try switching between Wi-... ⇲
 
UI issue

Cumbersome navigation due to map size

Fix: Zoom in and out on the map using pinch gestures to adjust the view. You can also switch to a list view to see properties without relying on... ⇲
 
Bugs issue

Filters not clearing properly

Fix: Try resetting the filters by tapping the 'Clear All' option if available. This should reset your search criteria and allow you to start fres... ⇲

Scrolling bug causing frustration

Fix: Try restarting the app to see if that resolves the scrolling issue. Sometimes, a simple restart can fix minor bugs. OR If the problem per... ⇲
 
Search issue

Inaccurate property suggestions

Fix: Adjust your search criteria and preferences in the app settings. Make sure your filters accurately reflect your needs to improve the relevan... ⇲
 
Settings issue

Vague pet policy filters

Fix: When searching for pet-friendly listings, read the property descriptions carefully. Many landlords specify their pet policies in the listing... ⇲
 
Updates issue

Difficulty in tracking updated listings

Fix: Use the 'Saved Searches' feature to keep track of listings that meet your criteria. This can help you quickly access updated listings withou... ⇲
 
Uploads issue

Lack of required photos for listings

Fix: When viewing a listing, check if there are any links to additional photos or a website for the property. Sometimes, landlords provide more i... ⇲
 
Notifications issue

Inaccurate saved search alerts

Fix: Review your saved search criteria to ensure they are set correctly. Adjust any filters that may be causing irrelevant alerts to be sent. O... ⇲
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 what users are saying
Good experience
95.9%

Neutral
2.8%

Bad experience
1.3%

~ from our NLP analysis of 100,895 combined software ratings.

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 Private Data HotPads collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data