fix problems on WeRead [iphone]

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—— Run into issues on WeRead? Get help pending when official support gets back to you!

WeRead: Fiction & Chat Stories
Info:
company: ChangYi Co.,Ltd
: https://www.weread.mobi/EN/contact.html
: weread.mobi
Chat with our AI-based WeRead Support
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Payments issue

High cost of chapters

Fix: Look for promotional offers or discounts within the app. Sometimes, apps run limited-time promotions that can reduce the cost of chapters.... ⇲

Inability to redeem points for coins immediately

Fix: Check if there are specific conditions that need to be met before redeeming points. Sometimes, certain actions or levels must be completed f... ⇲

Overcharging for coins

Fix: Double-check the pricing structure in the app. Sometimes, prices may vary based on promotions or bundles, so look for the best deal availabl... ⇲

Limited ways to earn free coins

Fix: Explore all available options in the app for earning coins, such as daily logins, completing tasks, or participating in events. Make sure yo... ⇲
 
Updates issue

Incomplete books with no updates

Fix: Check the app regularly for updates on the books you are following. Sometimes, authors may take longer to release new chapters, and the app... ⇲

Inconsistent app updates

Fix: Regularly check the App Store for updates and install them as they become available to ensure you have the latest features and fixes. OR... ⇲
 
Bugs issue

Frequent incorrect wording and errors in stories

Fix: Report the errors directly within the app if there is a feature for feedback. This can help improve the quality of the stories over time.... ⇲
 
Freezing issue

WeRead freezes during use

Fix: Try restarting the app. Close it completely and reopen it to see if the freezing issue persists. If it does, consider restarting your iPhone... ⇲
 
Ads issue

Difficulties with ad exit buttons

Fix: If the exit button is unresponsive, try tapping it multiple times or swiping away the ad. Sometimes, a simple gesture can help close the ad.... ⇲
 
Settings issue

Frustrating point expiration system

Fix: Keep track of your points and set reminders for when they are about to expire. This can help you use them before they are lost. OR Engage... ⇲

Limited chapter access for fast readers

Fix: Consider pacing your reading to match the chapter releases. This can help you enjoy the content without feeling rushed. OR Engage with th... ⇲
 
Gameplay issue

Repetitive plot lines in books

Fix: Explore different genres or categories within the app to find unique stories that may not follow the same plot lines as others. OR Read r... ⇲
 
Slow issue

Time-consuming process to earn credits

Fix: Focus on completing tasks or challenges that offer the highest rewards for the least amount of time. Prioritize these to maximize your credi... ⇲
 
Customization issue

Lack of options for bulk book purchases

Fix: Look for any available bundles or package deals within the app that may offer multiple books at a discounted rate. OR Engage with the app... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
77.4%

Bad experience
15.6%

Neutral
7.0%

~ from our NLP analysis of 572 combined software ratings.

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 Private Data WeRead collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. Coins Package 10: $9.99 $10 buy 1000 coins
  2. Coins Package 20: $19.99 $20 buy 2000 coins
  3. Coins Package 5: $4.99 $5 buy 500 coins
  4. Coins Package 30: $29.99 $30 buy 3000 coins
  5. Monthly Coins Package 15: $14.99 Get many coins and extra check-in coins
  6. Coins Package 50: $49.99 $50 buy 5000 coins
  7. Coins Package 2: $1.99 $2 buy 200 coins
  8. Monthly Coins Package 10: $9.99 Get many coins and extra check-in coins
  9. Coin Package 6: $5.99 US$5.99 buy 600 coins
  10. Monthly Standard: $6.99 Gain gifts from check-in everyday