fix problems on IMG.LY Photo & Video Editor [iphone]

—— Run into issues on IMG.LY Photo & Video Editor? Get help pending when official support gets back to you!

IMG.LY Photo & Video Editor

Info:

company: IMG.LY GmbH

: https://img.ly

: img.ly

Chat with our AI-based IMG.LY Photo & Video Editor Support

🛠️ Common IMG.LY Photo & Video Editor Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

repeated crashes in Focus menu

Fix: 1. Restart the app: Close the IMG.LY app completely by double-tapping the home button and swiping up on the app. Then, reopen it to see if t... ⇲

limited functionality in Focus menu

Fix: 1. Explore all features: Make sure to explore all options within the Focus menu. Sometimes, features may not be immediately obvious. Tap on... ⇲

Freezing issue

IMG.LY Photo & Video Editor freezes on first screen

Fix: 1. Force close the app: Double-tap the home button and swipe up on the IMG.LY app to close it. Reopen the app to see if it still freezes. 2.... ⇲

Compatibility issue

incompatibility with iPhone 6+ 8.1.2 OS

Fix: 1. Update iOS: Check if your iPhone can be updated to a newer version of iOS. Go to Settings > General > Software Update. If an update is av... ⇲

Bugs issue

issues with combining adjustments and Focus work

Fix: 1. Apply adjustments separately: Instead of trying to combine adjustments and focus work at the same time, apply each adjustment one at a ti... ⇲