fix problems on Airmix Remote [iphone]

—— Run into issues on Airmix Remote? Get help pending when official support gets back to you!

Airmix Remote

Info:

company: Teradek

: http://support.teradek.com

: www.teradek.com

Chat with our AI-based Airmix Remote Support

🛠️ Common Airmix Remote Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

pan and tilt functionality missing

Fix: Check if the app has been updated to the latest version. Go to the App Store, search for Airmix Remote, and see if an update is available. I... ⇲

portrait mode not available

Fix: Verify if the app supports portrait mode by checking the app's documentation or help section. If it does, try rotating your device to see if... ⇲

Network issue

connection issues with live:air action bundle

Fix: Ensure that both Airmix Remote and Live:Air Action Bundle are updated to their latest versions. Compatibility issues can arise from outdated... ⇲

Camera issue

telephoto feature missing

Fix: Confirm that your device's camera supports telephoto functionality. If your device does not have a telephoto lens, this feature will not be... ⇲

Crashes issue

frequent crashes

Fix: Clear the app's cache by going to your device settings, selecting Airmix Remote, and choosing the option to clear cache or data. This can he... ⇲

crashing on startup

Fix: Force close the app by double-tapping the home button and swiping up on the Airmix Remote app. Then, restart the app to see if it resolves t... ⇲

Video issue

video not displaying on iPad

Fix: Check the app permissions to ensure it has access to the camera and microphone. Go to Settings > Privacy > Camera and ensure Airmix Remote i... ⇲

Compatibility issue

incompatibility with iPad 4

Fix: Check the app's requirements in the App Store to see if it explicitly states compatibility with iPad 4. If not, consider using an older vers... ⇲

Screen issue

black screen on iPhone 6 and iPad 2

Fix: Ensure that the app has the necessary permissions to access the camera. Go to Settings > Privacy > Camera and check if Airmix Remote is enab... ⇲

Audio issue

horrible audio

Fix: Check the audio settings within the app to ensure that the correct audio input is selected. Sometimes, the app may default to a different mi... ⇲