—— Run into issues on StarMet? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Clear the app cache: Go to your iPhone's Settings > General > iPhone Storage. Find StarMet and tap on it. If there's an option to 'Offloa... ⇲
Fix: 1. Check your Wi-Fi or cellular connection: Ensure you have a stable internet connection. You can toggle Airplane mode on and off to reset y... ⇲
Fix: 1. Set a timer: Use your iPhone's built-in timer to remind you a few minutes before your session ends, allowing you to extend it if needed.... ⇲
Fix: 1. Review your subscription settings: Go to your iPhone's Settings > [Your Name] > Subscriptions. Check if there are any settings related to... ⇲
Fix: 1. Document your experience: Keep a record of the issues you faced during the service. This can help if you decide to escalate the issue lat... ⇲
Fix: 1. Provide feedback during sessions: Politely inform the advisor that you have already received similar advice and ask for new insights or s... ⇲
Fix: 1. Prepare specific questions: Before your session, write down specific questions or topics you want to discuss to guide the advisor's respo... ⇲
Fix: 1. Reset your password: If you are having trouble logging in, try resetting your password through the app or website to ensure you are using... ⇲
Fix: 1. Restart the app: Close the app completely and reopen it. This can often resolve temporary glitches. OR 2. Update your iOS: Make sure y... ⇲