fix problems on First County [iphone]

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First County Mobile Banking
Info:
company: First County Bank
: http://www.firstcountybank.com/
: www.firstcountybank.com
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Network issue

Frequent server connection errors

Fix: 1. Check server status: Sometimes, the issue may be on the bank's end. Check their website or social media for any announcements regarding s... ⇲

Forced to find Wi-Fi to use the app

Fix: 1. Enable cellular data for the app: Go to Settings > Cellular and ensure that First County Mobile Banking is allowed to use cellular data.... ⇲
 
Settings issue

No Face ID option

Fix: 1. Enable Face ID for the app: Go to Settings > Face ID & Passcode. Ensure that the First County Mobile Banking app is listed under 'Use Fac... ⇲
 
UI issue

Inability to view check images

Fix: 1. Check app settings: Open the app and navigate to settings or preferences. Look for an option related to check images and ensure it is ena... ⇲

First County looks outdated

Fix: 1. Update the app: Regularly check for updates in the App Store to ensure you have the latest version with any design improvements. OR 2.... ⇲
 
Payments issue

Inactivity fee charged

Fix: 1. Review account activity: Log into your account and check your transaction history to ensure you are meeting the minimum activity requirem... ⇲

Payment date selection is cumbersome

Fix: 1. Familiarize yourself with the payment process: Take time to explore the payment section of the app to understand how to select dates more... ⇲

Dropped zeros in payment amounts

Fix: 1. Double-check entries: Always review the payment amount before submitting to ensure it reflects the correct amount, including zeros. OR... ⇲

Multiple debits for a single check

Fix: 1. Review transaction history: Check your transaction history to confirm if multiple debits occurred and note the details for your records.... ⇲
 
Updates issue

No updates in over a year

Fix: 1. Check for updates manually: Regularly check the App Store for any updates to the First County Mobile Banking app to ensure you have the l... ⇲
 
Bugs issue

First County is unreliable

Fix: 1. Restart the app: Close the app completely and reopen it to see if performance improves. OR 2. Reinstall the app: Delete the app from y... ⇲

Bugs present

Fix: 1. Clear app cache: As mentioned earlier, clearing the app cache can help resolve some bugs. Offload the app and reinstall it. OR 2. Docu... ⇲
 
Security issue

Error message for untrusted connection

Fix: 1. Check your network settings: Go to Settings > Wi-Fi and ensure you are connected to a trusted network. If using cellular data, ensure it... ⇲
 
Login issue

Login error despite correct credentials

Fix: 1. Reset your password: If you are consistently facing login issues, reset your password to ensure there are no discrepancies. OR 2. Chec... ⇲
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 what users are saying
Good experience
95.4%

Bad experience
3.1%

Neutral
1.5%

~ from our NLP analysis of 1,018 combined software ratings.

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 Private Data First County collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics