fix problems on Factor_ Prepared Meal Delivery [iphone]

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—— Run into issues on Factor_ Prepared Meal Delivery? Get help pending when official support gets back to you!

Factor_ Prepared Meal Delivery
Info:
company: Factor75
: https://go.factor75.com/faq
: go.factor75.com
Chat with our AI-based Factor_ Prepared Meal Delivery Support
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Customization issue

Difficult to edit meals and save changes

Fix: When editing meals, ensure you are following the correct steps: select the meal, make your changes, and look for a 'Save' or 'Confirm' butto... ⇲

Inconsistent meal selection based on preferences

Fix: Double-check your dietary preferences in the app settings to ensure they are correctly set. Sometimes, preferences may not save properly, le... ⇲

Limited options for specific dietary needs

Fix: Check if there are filters or settings in the app that allow you to specify your dietary needs more clearly. This can help tailor the meal o... ⇲
 
Support issue

No email contact for customer support

Fix: Look for a 'Help' or 'Support' section within the app. Often, there are FAQs or chat options that can assist you without needing email conta... ⇲

Customer service button redirects to generic website

Fix: Instead of using the customer service button, try navigating directly to the FAQ or Help section of the website. This may provide more speci... ⇲

Delayed response from customer service

Fix: If you are waiting for a response, consider following up on your inquiry after a reasonable time frame (e.g., 48 hours). This can sometimes... ⇲
 
Notifications issue

Issues with payment notifications

Fix: Ensure that your notification settings for the app are enabled in your iPhone settings. Go to Settings > Notifications > [App Name] and togg... ⇲
 
Settings issue

Cancellation process is unclear

Fix: Look for a 'Manage Subscription' or 'Account Settings' section within the app. This is often where cancellation options are located. OR I... ⇲

Confusing subscription cancellation policy

Fix: Review the terms and conditions or FAQ section of the app or website for detailed information on the cancellation policy. This can provide c... ⇲
 
Bugs issue

Missing or delayed orders

Fix: Check your order history in the app to confirm the status of your orders. If they are marked as 'Pending' or 'Processing,' it may just be a... ⇲

High packaging waste for meal portions

Fix: If you are concerned about packaging waste, consider providing feedback through the app's support features, as many companies are looking to... ⇲
 
Payments issue

Factor_ Prepared Meal Delivery requires payment info before viewing menu

Fix: If you are uncomfortable entering payment information before viewing the menu, check if there is a trial period or a free version of the app... ⇲
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 what users are saying
Good experience
95.5%

Neutral
2.6%

Bad experience
1.9%

~ from our NLP analysis of 186,267 combined software ratings.

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 Private Data Factor_ Prepared Meal Delivery collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics