fix problems on Surveytime [iphone]

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—— Run into issues on Surveytime? Get help pending when official support gets back to you!

Surveytime - Earn Cash Rewards
Info:
company: Persona.ly
: https://surveytime.io/faq
: surveytime.io
Chat with our AI-based Surveytime Support
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Payments issue

Pending payments cause account lockouts

Fix: 1. Regularly check your account status and payment history in the app to stay informed about pending payments. 2. If you notice a payment i... ⇲

Inconsistent payment processing

Fix: 1. Double-check your payment information in the app settings to ensure it is accurate and up to date. 2. Keep track of your completed surve... ⇲

Difficulties in redeeming rewards

Fix: 1. Ensure you meet all the requirements for redeeming rewards, such as minimum payout thresholds. 2. Double-check your payment information... ⇲
 
Support issue

Customer service response is slow or non-existent

Fix: 1. Check the app for any FAQs or help sections that may address your issue without needing to contact customer service. 2. Use social media... ⇲
 
Gameplay issue

Long surveys for low payout

Fix: 1. Prioritize shorter surveys that offer a better payout-to-time ratio. Look for surveys that clearly state their duration and reward before... ⇲

Limited survey availability

Fix: 1. Regularly check the app for new surveys, as availability can change frequently. 2. Participate in surveys as soon as they become availab... ⇲

High disqualification rate for users

Fix: 1. Ensure your profile information is complete and accurate, as this can affect your eligibility for surveys. 2. Focus on surveys that matc... ⇲
 
Bugs issue

Frequent survey kick-outs

Fix: 1. Ensure your internet connection is stable before starting a survey. A weak connection can lead to disconnections. 2. Avoid multitasking... ⇲
 
Glitches issue

Glitches in survey completion

Fix: 1. Restart the app if you encounter glitches during a survey. Close the app completely and reopen it. 2. Check for app updates in the App S... ⇲
 
Messages issue

Spam messages after surveys

Fix: 1. Review your privacy settings in the app to limit the sharing of your information with third parties. 2. Use a secondary email address fo... ⇲
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 what users are saying
Good experience
80.1%

Bad experience
17.3%

Neutral
2.6%

~ from our NLP analysis of 341 combined software ratings.

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 Private Data Surveytime collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers