fix problems on 왓챠 [iphone]

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—— Run into issues on 왓챠? Get help pending when official support gets back to you!

왓챠 - WATCHA
Info:
company: Watcha, Inc.
: https://watcha.com/webview/faqs
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Audio issue

Playback stops frequently

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test this by trying to load a webpage or a... ⇲

Inconsistent audio sync

Fix: 1. Restart the app: Close 왓챠 completely and reopen it to reset the playback. 2. Check audio settings: Go to the app settings and ensure t... ⇲
 
Compatibility issue

No PIP support

Fix: 1. Use the split-screen feature: If you have an iPad, you can use the split-screen feature to run 왓챠 alongside another app. Swipe up from... ⇲

No AirPlay support

Fix: 1. Check for updates: Ensure that both your iPhone and the 왓챠 app are updated to the latest versions, as AirPlay support may be added in u... ⇲

No Apple TV app

Fix: 1. Use AirPlay: If you have an Apple TV, you can use AirPlay to stream content from your iPhone to your TV. Swipe down from the upper right... ⇲

Inability to watch on Safari

Fix: 1. Use the app instead: Download the 왓챠 app from the App Store and use it for streaming instead of Safari. 2. Clear Safari cache: Go to S... ⇲

International service limitations

Fix: 1. Use a VPN: Consider using a VPN service to access content that may be restricted in your region. Make sure to choose a reputable VPN prov... ⇲
 
Video issue

Poor video quality

Fix: 1. Check your internet speed: Use a speed test app to ensure you have a sufficient connection. A minimum of 5 Mbps is recommended for HD str... ⇲
 
UI issue

Difficult navigation for episode selection

Fix: 1. Use the search function: Instead of scrolling through episodes, use the search bar to quickly find the episode you want. 2. Create a wat... ⇲
 
Bugs issue

Widget functionality broken

Fix: 1. Remove and re-add the widget: Long press on the home screen, tap the '+' icon, find the 왓챠 widget, and add it back to your home screen.... ⇲
 
Settings issue

No option to adjust brightness or contrast

Fix: 1. Use device settings: Adjust the overall brightness of your iPhone by going to Settings > Display & Brightness. 2. Use accessibility sett... ⇲
 
Customization issue

Unattractive app icon

Fix: OR ⇲
 
Content issue

Limited content sourcing

Fix: 1. Explore different genres: Use the genre filters in the app to discover new content that may not be immediately visible. 2. Check for upd... ⇲
 
Screen issue

Screen size issues on iPad

Fix: 1. Check app settings: Look for any display settings within the 왓챠 app that may allow you to adjust the screen size or aspect ratio. 2. R... ⇲
 
Support issue

Unresponsive customer support

Fix: 1. Check FAQs: Visit the 왓챠 website or app for a FAQ section that may address your concerns without needing to contact support. 2. Use so... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.7%

Bad experience
4.2%

Neutral
4.0%

~ from our NLP analysis of 3,063 combined software ratings.

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 Private Data 왓챠 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • User Content
    • Search History
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. (판매중단) 프리미엄 이용권: $10.99 스마트폰, 태블릿, PC, TV에서 모든 작품 무제한 감상(동시재생 4개)
  2. (판매중단) 베이직 구독권: $6.99 TV, 크롬캐스트, 스마트폰, 태블릿, PC, Mac 에서 모든 작품 무제한 감상
  3. (판매중단) 모바일 구독권 - 무료체험 포함: $6.99 스마트폰, 태블릿, PC, Mac에서 무제한으로 감상
  4. (판매중단) 모바일 구독권: $6.99 스마트폰, 태블릿, PC, Mac에서 무제한으로 감상
  5. (판매중단) 프리미엄 구독권: $10.99 스마트폰, 태블릿, PC, TV에서 모든 작품 무제한 감상(동시재생 4개)
  6. (판매중단) 베이직 구독권: $18.99 TV, 크롬캐스트, 스마트폰, 태블릿, PC, Mac 에서 모든 작품 무제한 감상
  7. (판매중단) 베이직 구독권: $6.99 TV, 크롬캐스트, 스마트폰, 태블릿, PC, Mac 에서 모든 작품 무제한 감상
  8. (판매중단) TV 지원 구독권: $7.99 TV, 크롬캐스트, 스마트폰, 태블릿, PC에서 무제한 감상 - 무료체험 포함
  9. 베이직 구독권: $7.49 TV, 크롬캐스트, 스마트폰, 태블릿, PC, Mac에서 무제한으로 감상
  10. 6,000 캐시: $4.99 6,000 캐시를 충전합니다