fix problems on Video Collage [iphone]

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—— Run into issues on Video Collage? Get help pending when official support gets back to you!

Video Collage - Collage Maker
Info:
company: out thinking limited
: https://www.outthinkingindia.com
: www.outthinkingindia.com
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Audio issue

no audio after upload

Fix: 1. Check audio settings: Ensure that the audio is enabled in the app settings. Look for an audio toggle or volume control in the collage set... ⇲
 
UI issue

limited frames available

Fix: 1. Explore all options: Make sure to check all categories within the frame selection to ensure you’re not missing any available frames. 2. L... ⇲

Video Collage is confusing to use

Fix: 1. Explore tutorials: Look for any built-in tutorials or help sections within the app that can guide you through its features. 2. Experiment... ⇲
 
Ads issue

inundated with ads

Fix: 1. Check for an ad-free version: Some apps offer a paid version that removes ads. Look in the app settings or the App Store for an option to... ⇲
 
Customization issue

aspect ratio cannot be changed

Fix: 1. Check settings: Look in the app settings for any options related to aspect ratio or canvas size. Some apps allow you to select different... ⇲

only offers limited free layouts

Fix: 1. Explore all available layouts: Make sure to check all categories within the layout selection to ensure you’re not missing any available o... ⇲
 
Settings issue

watermark removal not functioning

Fix: 1. Ensure purchase confirmation: If you paid for watermark removal, ensure that the purchase was successful. Check your purchase history in... ⇲
 
Video issue

slow motion videos

Fix: 1. Check video settings: Ensure that the slow-motion feature is enabled in the app settings. Look for options related to video speed or effe... ⇲
 
Storage issue

cannot save final collage

Fix: 1. Check storage space: Ensure your device has enough storage space to save the collage. Go to Settings > General > iPhone Storage and free... ⇲
 
Payments issue

no refund options

Fix: 1. Review purchase policies: Check the app’s purchase policies in the App Store to understand the terms regarding refunds. 2. Keep records:... ⇲
 
Bugs issue

Video Collage does not combine photos and videos

Fix: 1. Check app capabilities: Ensure that the app supports combining photos and videos. Look for any documentation or help sections that clarif... ⇲

Video Collage does not save videos correctly

Fix: 1. Check storage space: Ensure your device has enough storage space to save videos. Go to Settings > General > iPhone Storage and delete unn... ⇲

Video Collage is not functional after purchase

Fix: 1. Restart the app: Close the app completely and reopen it to see if it functions correctly after a restart. 2. Check for updates: Go to the... ⇲

Video Collage is broken and lacks features

Fix: 1. Check for updates: Go to the App Store and check if there’s an update available for the app. Install any updates as they may fix bugs and... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
50.9%

Bad experience
42.8%

Neutral
6.3%

~ from our NLP analysis of 285 combined software ratings.

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 Private Data Video Collage collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Premium Features: $5.99 Reward of All Premium Features
  2. Weekly Subscription: $2.99 Rewarding All Premium Features
  3. All Premium Features: $29.99 Premium Features