fix problems on Hippo [iphone]

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—— Run into issues on Hippo? Get help pending when official support gets back to you!

Hippo - Random Live Video Chat
Info:
company: Azom LLC
: http://www.hippochat.me
Chat with our AI-based Hippo Support
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Camera issue

Camera screen goes black during calls

Fix: 1. Check Camera Permissions: Go to Settings > Privacy > Camera and ensure that Hippo has permission to access your camera. 2. Restart the Ap... ⇲
 
Account issue

Inability to delete account easily

Fix: 1. Navigate to Account Settings: Open the app, go to your profile or settings, and look for account management options. There may be a delet... ⇲
 
Gameplay issue

Coins run out too quickly

Fix: 1. Monitor Usage: Keep track of how you use coins and try to limit activities that consume them quickly. Prioritize essential features. 2. E... ⇲

Lack of games or interactive features

Fix: 1. Engage with Users: Focus on building connections with users through conversation, which can be interactive in its own right. 2. Suggest F... ⇲
 
Customization issue

Limited options for gender preferences

Fix: 1. Use Filters: Check if there are any filters or settings in the app that allow you to specify your preferences more clearly. 2. Provide Fe... ⇲

Limited functionality for creators

Fix: 1. Maximize Current Features: Use the existing features to their fullest potential to create engaging content. 2. Provide Feedback: Use any... ⇲
 
Updates issue

No referral program

Fix: 1. Share the App: Encourage friends to join the app through your social media or messaging platforms, even without a referral program. 2. Cr... ⇲

Hippo still in development mode

Fix: 1. Stay Updated: Regularly check for updates in the App Store to ensure you have the latest version with improvements. 2. Provide Feedback:... ⇲
 
Support issue

Customer service issues

Fix: 1. Use In-App Support: Check if there’s an in-app support feature or FAQ section that can help resolve your issues. 2. Document Issues: Keep... ⇲

Fake email for support

Fix: 1. Verify Contact Information: Check the app’s official website or social media for legitimate contact information for support. 2. Use In-Ap... ⇲
 
Bugs issue

Inconsistent user engagement

Fix: 1. Set Engagement Goals: Set personal goals for how often you want to engage with users to create a routine. 2. Use Notifications: Enable no... ⇲

Too many users with no response

Fix: 1. Personalize Messages: When reaching out to users, personalize your messages to increase the chances of a response. 2. Be Patient: Underst... ⇲

High male-to-female ratio

Fix: 1. Adjust Preferences: If the app allows, adjust your preferences to find more matches that fit your criteria. 2. Engage with Users: Focus o... ⇲
 
Search issue

Difficulty in finding specific interests

Fix: 1. Use Keywords: When searching for matches, use specific keywords related to your interests to narrow down results. 2. Engage in Conversati... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
80.3%

Bad experience
16.1%

Neutral
3.6%

~ from our NLP analysis of 11,371 combined software ratings.

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 Private Data Hippo collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers

  Cost of Subscriptions
  1. 500 Coins: $4.99 500 Coins
  2. 1200 Coins（20% off）: $9.99 1200 Coins（20% off）
  3. 2500 Coins（25% off）: $19.99 2500 Coins（25% off）
  4. 200 Coins: $1.99 200 Coins
  5. 100 Coins: $0.99 100 Coins
  6. 6500 Coins（30% off）: $49.99 6500 Coins（30% off）
  7. 500: $4.99 500
  8. 1000: $9.99 1000
  9. 14000 Coins（40% off）: $99.99 14000 Coins（40% off）
  10. 2000: $19.99 2000