fix problems on Telhio [iphone]

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—— Run into issues on Telhio ? Get help pending when official support gets back to you!

Telhio Mobile Banking
Info:
company: Telhio Credit Union, INC.
: https://www.telhio.org/contact_us.html
: www.telhio.org
Chat with our AI-based Telhio Support
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Account issue

Locked out after depositing faulty check

Fix: If you are locked out, try resetting your password through the app or website. Look for a 'Forgot Password' option on the login screen and f... ⇲

Unfair loan approval reasons

Fix: Review your credit report for any discrepancies that may affect your loan approval. You can obtain a free report from major credit bureaus a... ⇲
 
Login issue

Removed convenient PIN login

Fix: If you prefer a quicker login method, consider using biometric login options if available (like Face ID or Touch ID) in the app settings. Th... ⇲

Annoying login emails

Fix: Check your account settings in the app to see if there is an option to manage email notifications. You may be able to disable or adjust the... ⇲
 
Ads issue

Full screen ads on app

Fix: Check if there is a premium version of the app that removes ads. Sometimes, upgrading to a paid version can enhance your experience by elimi... ⇲
 
Crashes issue

Telhio crashes during bill pay

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Telhio Mobile Banking, and check for updates. If an u... ⇲
 
Settings issue

No ability to schedule transfers

Fix: Check if there is a feature for recurring transfers in the app. Navigate to the transfer section and look for options like 'Schedule Transfe... ⇲
 
Updates issue

Limited app updates

Fix: Regularly check the App Store for updates to ensure you have the latest features and bug fixes. Enable automatic updates in your phone setti... ⇲
 
UI issue

No landscape view option

Fix: If you prefer landscape mode, try rotating your device while using the app. Some apps may not officially support landscape mode but can stil... ⇲

Outdated app design

Fix: While you cannot change the app design, you can provide feedback through the app to express your thoughts on the design and suggest improvem... ⇲

No direct access to bill pay

Fix: Check if there is a bill pay feature in the app. Navigate to the payments section and look for options related to bill payments. If availabl... ⇲
 
Notifications issue

Inconsistent notification settings

Fix: Go to the app settings and review the notification preferences. Ensure that all desired notifications are enabled and check if there are any... ⇲
 
Features issue

Basic functionality with limited features

Fix: Explore all the features available in the app to ensure you are utilizing everything it offers. Sometimes, features may be hidden in menus o... ⇲
 
Network issue

Frequent app disconnections

Fix: Check your internet connection. Ensure you have a stable Wi-Fi or cellular connection when using the app. If you are on Wi-Fi, try switching... ⇲
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 what users are saying
Good experience
96.8%

Neutral
2.1%

Bad experience
1.1%

~ from our NLP analysis of 6,212 combined software ratings.

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 Private Data Telhio collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics