fix problems on MIPC [iphone]

—— Run into issues on MIPC? Get help pending when official support gets back to you!

MIPC

Info:

company: Shenzhen Fujikam Industry Development Co.,Ltd.

: http://mininginfotech.com/

: mipcm.com

Chat with our AI-based MIPC Support

🛠️ Common MIPC Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Nonstop notifications for detected motion

Fix: Open the MIPC app and go to the 'Settings' menu. Look for 'Notification Settings' or 'Motion Detection Settings'. Here, you can adjust the s... ⇲

Inability to adjust notification sensitivity

Fix: In the MIPC app, navigate to 'Settings' and look for 'Motion Detection' or 'Notification Settings'. If available, adjust the sensitivity sli... ⇲

Crashes issue

MIPC crashes frequently

Fix: Ensure that your MIPC app is updated to the latest version. Go to the App Store, search for MIPC, and tap 'Update' if available. Also, resta... ⇲

Support issue

Poor customer service

Fix: While direct contact with customer service is not an option, you can check online forums or community groups related to MIPC. Users often sh... ⇲

Updates issue

History retention issues after updates

Fix: Check the app settings to see if there is an option for 'Storage Management' or 'Recording History'. Ensure that the settings are configured... ⇲

Login reliability problems

Fix: Ensure that you are using the correct login credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset it.... ⇲

Customization issue

Lack of bulk delete option for recordings

Fix: Currently, if bulk delete is not available, you may need to delete recordings one by one. Go to the 'Recordings' section in the app, select... ⇲

Inability to change alert tones

Fix: In the MIPC app, navigate to 'Settings' and look for 'Notification Tones' or 'Alert Settings'. If available, select a different tone from th... ⇲

Inability to rearrange camera order in app

Fix: Check the app settings to see if there is an option for 'Camera Management' or 'Camera Order'. If available, you may be able to drag and dro... ⇲

Camera issue

Camera goes to sleep unexpectedly

Fix: In the app, navigate to 'Settings' and look for 'Power Management' or 'Sleep Settings'. Adjust the settings to prevent the camera from going... ⇲

Camera fails to record important events

Fix: Check the motion detection settings in the app to ensure they are enabled and configured correctly. Adjust the sensitivity to capture more e... ⇲

Bugs issue

Inconsistent motion detection

Fix: Check the camera placement and ensure it is not facing areas with constant movement (like trees or traffic) that could trigger false alerts.... ⇲

Audio issue

Audio issues with volume control

Fix: Check the volume settings on your iPhone and ensure that the MIPC app is allowed to use the microphone. Go to 'Settings', then 'Privacy', an... ⇲

Poor sound quality during two-way audio

Fix: Ensure that your microphone and speaker settings on your iPhone are functioning properly. Test them with other apps to confirm they are work... ⇲

Network issue

Difficulty connecting to WiFi

Fix: Ensure that your WiFi network is functioning properly. Restart your router and check if other devices can connect to the network. Then, in t... ⇲

Random disconnections from camera

Fix: Check your WiFi connection and ensure it is stable. If possible, move the camera closer to the router to improve connectivity. Restart both... ⇲

Server outages affecting access

Fix: Check the MIPC website or social media for any announcements regarding server outages. If there is an outage, you may need to wait until the... ⇲

Notifications issue

Notifications not reliable

Fix: Check your phone's notification settings for the MIPC app. Go to 'Settings', select 'Notifications', and ensure that notifications are enabl... ⇲

UI issue

MIPC interface is not user-friendly

Fix: Familiarize yourself with the app by exploring each section. Sometimes, taking time to navigate can help you understand the layout better. L... ⇲

Settings issue

Settings do not save properly

Fix: After making changes in the app settings, ensure you tap 'Save' or 'Apply' before exiting the settings menu. If the app crashes or closes un... ⇲

Freezing issue