fix problems on Friendly’s Restaurant [iphone]

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—— Run into issues on Friendly’s Restaurant? Get help pending when official support gets back to you!

Friendly’s Restaurant
Info:
company: Friendly's Restaurants
: https://www.friendlysrestaurants.com/
: www.friendlysrestaurants.com
Chat with our AI-based Friendly’s Restaurant Support
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Customization issue

No way to amend or cancel orders

Fix: Check the app for an order history or active orders section where you might find an option to amend or cancel your order. If available, foll... ⇲

Limited options compared to phone orders

Fix: If the app offers fewer options than ordering by phone, check the restaurant's website for a full menu and see if you can order items not av... ⇲

No option to customize orders

Fix: Check if the app has a 'special instructions' field during the checkout process. If available, use this field to specify your customization... ⇲

Inability to remove toppings from sundaes

Fix: Check if there is an option to modify your sundae in the app. If not, consider calling the restaurant directly after placing your order to r... ⇲

No option to specify allergies

Fix: If the app does not have an allergy specification option, use the comments section (if available) to note your allergies, or call the restau... ⇲
 
Bugs issue

Inconsistent food quality

Fix: If you notice inconsistent food quality, document your experiences and consider providing feedback to the restaurant directly to help them a... ⇲

Incorrect item descriptions

Fix: If you notice an incorrect description, take a screenshot and keep it for your records. When you receive your order, check the items and rep... ⇲

Curbside option not available despite app indication

Fix: If the app indicates curbside service but it is not available, call the restaurant directly to confirm if curbside pickup is an option and h... ⇲

Missing items from orders

Fix: If you receive an order with missing items, document what is missing and contact the restaurant immediately to report the issue and request... ⇲

Cold food upon delivery

Fix: If your food arrives cold, consider reheating it in the microwave or oven to restore its temperature before eating. OR To minimize the ch... ⇲

No spoons provided for soup or ice cream

Fix: If your order arrives without spoons, consider using utensils you have at home or purchasing disposable spoons from a nearby store. OR To... ⇲
 
Payments issue

No tip option in the app

Fix: If the app does not provide a tipping option, consider tipping the delivery person in cash when they arrive with your order. OR Alternati... ⇲

Limited payment options

Fix: Check if the app allows you to link a different payment method, such as a credit card or PayPal. Go to the payment settings in the app to ad... ⇲

No option for cash payment

Fix: If the app does not allow cash payments, consider using a prepaid debit card or a digital wallet that can be funded with cash. OR Alterna... ⇲
 
Notifications issue

No notification when order is ready

Fix: Check the app settings to see if there are notification preferences that need to be enabled. Go to Settings > Notifications > Friendly’s Res... ⇲
 
Support issue

No accountability for delivery issues

Fix: If you experience delivery issues, document the problem (e.g., late delivery, missing items) and contact the restaurant directly to report t... ⇲
 
Network issue

Friendly’s Restaurant shows 'store not found' for open locations

Fix: Ensure that your location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure they are turned on fo... ⇲
 
Slow issue

Slow service at some locations

Fix: If you experience slow service, consider providing feedback directly to the restaurant management during your visit or through their website... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
67.7%

Bad experience
25.2%

Neutral
7.2%

~ from our NLP analysis of 937 combined software ratings.

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 Private Data Friendly’s Restaurant collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics