—— Run into issues on Diode Dynamics? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To better understand the LED status, refer to the user manual or help section within the app. This often contains a guide on what each LED c... ⇲
Fix: Try using a different color scheme or theme within the app settings if available. Some apps allow customization of button colors which can h... ⇲
Fix: Check if the app has a setting for 'Accessibility' or 'Button Size' that allows you to increase the size of the buttons. This can often be f... ⇲
Fix: Look for settings in the app that enable haptic feedback or sound effects when buttons are pressed. This can provide a tactile or auditory c... ⇲
Fix: Ensure that the lights are powered on and properly connected to the app. Check the physical connections and power supply to the lights. OR... ⇲
Fix: Check if the app has a delay setting for color changes. If so, adjust the delay to see if it improves responsiveness. OR Try closing the... ⇲
Fix: Ensure that your phone's Bluetooth is updated and functioning properly. Go to Settings > Bluetooth, and forget the device, then reconnect it... ⇲
Fix: Ensure that Bluetooth is enabled on your iPhone and that the app has permission to access Bluetooth. Go to Settings > Privacy > Bluetooth an... ⇲
Fix: Make sure that the controllers are fully charged and within range of your device. Restart both the app and the controllers to refresh the co... ⇲
Fix: Check if there are any third-party apps available in the App Store that can bridge the functionality between your iPhone and your watch for... ⇲
Fix: Look for any settings within the app that may allow for integration with Siri or CarPlay. If available, enable these features to enhance fun... ⇲
Fix: Check for updates in the App Store. Developers often release updates to improve compatibility with newer devices. OR If no updates are av... ⇲
Fix: Check the app settings to see if there is an option to manage multiple controllers. If not, try connecting one controller at a time to see i... ⇲
Fix: Check for any available updates for the app in the App Store. Keeping the app updated can resolve bugs that cause frequent disconnections.... ⇲
Fix: Force close the app and restart it. On iPhone, swipe up from the bottom of the screen and swipe the app off the screen to close it completel... ⇲
Fix: Check the app settings for an option to enable automatic shut-off. This feature may be hidden in advanced settings or power management optio... ⇲
Fix: Force close the app and restart it. If the problem continues, try restarting your iPhone to clear any temporary issues. OR Check for any... ⇲
Fix: While waiting for updates, explore the app's settings to see if there are any user-configurable options that can improve your experience.... ⇲
Fix: Explore the app thoroughly to ensure you are not missing any hidden customization options in the settings or advanced menus. OR If custom... ⇲
Fix: Check the app's help section or user manual for any troubleshooting tips that may serve as a diagnostic tool. OR As a workaround, keep a... ⇲