—— Run into issues on Ágora? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart the App: Close the Ágora app completely by swiping it away in the app switcher. Then, reopen the app to see if the freezing issue... ⇲
Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the speed impro... ⇲
Fix: 1. Use In-App Support: Check if Ágora has an in-app support feature or FAQ section that can help you resolve issues without needing to conta... ⇲
Fix: 1. Use Password Manager: Consider using a password manager to store and autofill your login credentials, making the process easier. 2. Rese... ⇲
Fix: 1. Update the App: Ensure you are using the latest version of Ágora, as updates may fix logout issues. 2. Check for Session Timeout Setting... ⇲
Fix: 1. Follow Step-by-Step: Carefully follow the prompts during the account setup process. If you encounter any issues, take note of where it fa... ⇲
Fix: 1. Use iPhone App on iPad: You can download the iPhone version of Ágora on your iPad. It may not be optimized for the larger screen, but it... ⇲
Fix: 1. Verify Information: Cross-check the information on the website with other reliable sources or user reviews to confirm its accuracy. 2. U... ⇲
Fix: 1. Check Notification Settings: Go to your iPhone Settings > Notifications > Ágora and ensure notifications are enabled. 2. In-App Notifica... ⇲
Fix: 1. Update the App: Make sure you have the latest version of the app, as updates often fix bugs related to alerts and features. 2. Check Per... ⇲