—— Run into issues on 21+ Age Check ID Scanner? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates.... ⇲
Fix: Check the app settings to ensure that all validation options are enabled. Open the app, go to Settings, and look for any options related to... ⇲
Fix: Force close the app by double-clicking the Home button (or swiping up from the bottom on newer iPhones) and swiping the app off the screen.... ⇲
Fix: Check the app permissions. Go to Settings > Privacy > Camera and ensure that the app has permission to access the camera. If not, toggle it... ⇲
Fix: Ensure that the ID is placed correctly in front of the camera. The app may require a specific distance or angle for optimal scanning. Try ad... ⇲
Fix: Clear the app's cache if the option is available in the app settings. This can help improve performance and resolve minor bugs. OR Check... ⇲
Fix: Manually verify the ID details after scanning. Use the app's manual entry feature to cross-check the information against known valid formats... ⇲