fix problems on Lumyer [iphone]

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—— Run into issues on Lumyer? Get help pending when official support gets back to you!

Lumyer:After Effects,Videoleap
Info:
company: Lumyer
: https://www.lumyer.com/#contact
: www.lumyer.com
Chat with our AI-based Lumyer Support
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Backup issue

Inability to restore previous purchases

Fix: 1. Ensure you are logged in: Check that you are logged into the correct Apple ID that was used for the purchases. Go to Settings > [your nam... ⇲
 
Crashes issue

Lumyer crashes frequently

Fix: 1. Update the app: Go to the App Store, tap on your profile icon, and check for updates for Lumyer. Install any available updates. 2. Free u... ⇲
 
Bugs issue

Watermark removal feature not functioning

Fix: 1. Ensure you have the correct version: Check if you have the latest version of Lumyer installed. Update if necessary. 2. Check your purchas... ⇲

Inconsistent access to purchased features

Fix: 1. Log out and log back in: Sometimes, logging out of your account and then logging back in can refresh your access to purchased features. 2... ⇲

Frequent errors and bugs

Fix: 1. Update the app: Ensure you have the latest version of Lumyer installed, as updates often fix bugs and errors. 2. Clear app cache: Go to S... ⇲
 
UI issue

Effects appear grey or dull

Fix: 1. Check your device settings: Ensure that your device's display settings are not set to low power mode or grayscale. Go to Settings > Displ... ⇲

User interface difficult for frequent users

Fix: 1. Explore tutorials: Look for online tutorials or guides that explain the features and layout of Lumyer. Familiarizing yourself with the ap... ⇲
 
Customization issue

Limited photo size options

Fix: 1. Resize photos before importing: Use a photo editing app to resize your images to the desired dimensions before importing them into Lumyer... ⇲

Lack of diversity in effect previews

Fix: 1. Explore all categories: Make sure to check all categories of effects within Lumyer, as some may have more diverse options than others. 2.... ⇲

Limited free effects available

Fix: 1. Explore all categories: Make sure to check all categories within Lumyer, as some may have more free effects than others. 2. Look for prom... ⇲
 
Support issue

Slow customer support response

Fix: 1. Check FAQs: Look for a Frequently Asked Questions section within the app or on the website, as many common issues may be addressed there.... ⇲
 
Updates issue

No updates for promised features

Fix: 1. Check for updates regularly: Keep an eye on the App Store for any updates to Lumyer that may include promised features. 2. Explore altern... ⇲
 
Saving issue

Difficulty saving creations

Fix: 1. Check storage space: Ensure your device has enough storage space available. Go to Settings > General > iPhone Storage to check. 2. Use th... ⇲
 
Compatibility issue

Lumyer not compatible with certain devices

Fix: 1. Check device compatibility: Visit the App Store page for Lumyer to see the list of compatible devices and ensure your device meets the re... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
90.0%

Bad experience
6.4%

Neutral
3.6%

~ from our NLP analysis of 24,159 combined software ratings.

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 Private Data Lumyer collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Subscription 1W Early: $2.99 Create with Cool Filters & All Premiums!
  2. Remove Watermark Forever: $3.99 Remove Watermark - NC
  3. Subscription 1M Early: $9.99 Create with Cool Filters & All Premiums!
  4. Subscription 1W - 1.99: $1.99 Create with Cool Filters & All Premiums!
  5. 3-Days Free Trial + Annual Sub: $29.99 Create with Cool Filters & All Premiums!
  6. Subscription 1W - 4.99: $4.99 Create with Cool Filters & All Premiums!
  7. PRO - Lumyer PRO: $19.99 PRO - Lumyer PRO
  8. THFX - Lumyer Third Effect: $3.99 THFX - Lumyer Third Effect
  9. FX - Xmas Snow: $0.99 FX - Xmas Snow
  10. Subscription 1W - 1.99: $4.99 Create with Cool Effects & All Premiums!