fix problems on BidFTA [iphone]

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—— Run into issues on BidFTA ? Get help pending when official support gets back to you!

BidFTA Mobile App
Info:
company: BidFTA
: https://wefasttrackit.zendesk.com/hc/en-us
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Slow issue

Slow loading times

Fix: 1. Check your internet connection: Ensure you are connected to a stable Wi-Fi network or have a strong cellular signal. 2. Clear app cache:... ⇲
 
Notifications issue

Notifications do not work

Fix: 1. Check notification settings: Go to Settings > Notifications > BidFTA and ensure that 'Allow Notifications' is turned on. 2. Check in-app... ⇲

Saved searches do not notify of new items

Fix: 1. Check notification settings: Go to Settings > Notifications > BidFTA and ensure notifications are enabled. 2. Check in-app settings: Open... ⇲
 
Bugs issue

Inconsistent auction timer

Fix: 1. Refresh the app: Close and reopen the app to refresh the auction timer. 2. Check your internet connection: Ensure you have a stable conne... ⇲

Items often not as described

Fix: 1. Check for user reviews: Look for reviews on the items to see if others have reported similar issues. 2. Report discrepancies: Use any rep... ⇲

Inaccurate item conditions

Fix: 1. Report inaccuracies within the app to help improve item listings. 2. Check for user reviews on items to see if others have reported simil... ⇲

Dead links throughout the app

Fix: 1. Report dead links within the app if there is a feature to do so. 2. Restart the app: Close and reopen the app to refresh links. 3. Update... ⇲
 
Search issue

Search function is unreliable

Fix: 1. Ensure the app is updated: Go to the App Store and check for updates for BidFTA. 2. Use specific keywords: Try using more specific or dif... ⇲
 
Settings issue

Cannot delete saved alerts

Fix: 1. Open the BidFTA app and navigate to the alerts section. 2. Look for an edit option or a delete button next to the saved alerts. 3. If the... ⇲

Limited pickup hours

Fix: 1. Check the app for any updates regarding pickup hours or changes in policy. 2. Plan your pickups during the available hours and set remind... ⇲
 
UI issue

Difficulty navigating between pages

Fix: 1. Restart the app: Close and reopen the app to refresh navigation. 2. Update the app: Go to the App Store and check for updates for BidFTA.... ⇲

Missing item descriptions

Fix: 1. Refresh the app: Close and reopen the app to refresh item listings. 2. Update the app: Ensure you have the latest version of BidFTA from... ⇲

Cannot remove outbid items from view

Fix: 1. Check for an update: Go to the App Store and ensure you have the latest version of BidFTA. 2. Look for an option to filter or hide outbid... ⇲
 
Customization issue

Inability to favorite locations

Fix: 1. Check for an update: Go to the App Store and ensure you have the latest version of BidFTA. 2. Look for a favorites or locations section i... ⇲

No option to filter won bids

Fix: 1. Check for an update: Go to the App Store and ensure you have the latest version of BidFTA. 2. Look for any filtering options in the app s... ⇲
 
Login issue

BidFTA logs out unexpectedly

Fix: 1. Ensure the app is updated: Go to the App Store and check for updates for BidFTA. 2. Restart your iPhone: This can help refresh the app's... ⇲
 
Support issue

Poor customer service response

Fix: 1. Check the app for FAQs or help sections that may provide answers to common issues. 2. Use any available in-app support features to submit... ⇲
 
Glitches issue

Glitches when bidding

Fix: 1. Ensure the app is updated: Go to the App Store and check for updates for BidFTA. 2. Restart the app: Close and reopen the app to refresh... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
53.3%

Good experience
32.4%

Neutral
14.3%

~ from our NLP analysis of 463 combined software ratings.

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 Private Data BidFTA collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics