fix problems on NextStop [iphone]

—— Run into issues on NextStop? Get help pending when official support gets back to you!

NextStop - NYC Subway

Info:

company: Pliable Matter LLC

: https://forms.gle/tHgMdkUC5jupHj43A

: nextstop.app

Chat with our AI-based NextStop Support

🛠️ Common NextStop Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Feature to choose future arrival times is missing

Fix: While the app does not currently support selecting future arrival times, you can use the MTA's official website or other transit apps that o... ⇲

NextStop crashes on launch

Fix: First, try restarting your iPhone. If the app still crashes, go to Settings > General > iPhone Storage, find NextStop, and select 'Offload A... ⇲

Updates issue

Favorites are deleted after update

Fix: To prevent losing your favorites, regularly back them up by taking screenshots or writing them down. After an update, check if the app has a... ⇲

Lack of updates for new routes or stops

Fix: Regularly check the MTA's website for updates on new routes or stops. This will help you stay informed about changes that may not yet be ref... ⇲

Bugs issue

Inaccurate train arrival times

Fix: Check the MTA's official website or Twitter feed for real-time updates on train schedules. This can help verify the accuracy of the informat... ⇲

W train times not available

Fix: Verify if the W train is currently operational by checking the MTA's website or their service alerts. If it is operational, the app may need... ⇲

Inaccurate information during planned work

Fix: Always check the MTA's planned work schedule on their website before traveling. This can help you anticipate any changes that may not be ref... ⇲

MTA schedule inaccuracies affect app reliability

Fix: Cross-reference the app's information with the MTA's official website or social media for the most accurate and up-to-date schedules. OR... ⇲

UI issue

Unable to scroll on alerts and changes tab

Fix: Try closing the app completely and reopening it. If that doesn't work, restart your iPhone to clear any temporary glitches that may be affec... ⇲

Customization issue

Clock feature removed

Fix: If the clock feature is essential, consider using a separate clock app on your iPhone to keep track of time while using NextStop. You can al... ⇲

No option to plan ahead with upcoming train times

Fix: Use the MTA's official website or other transit apps that allow you to view future train schedules. This can help you plan your trips more e... ⇲

Difficult to edit favorites

Fix: Try tapping and holding on a favorite to see if an edit option appears. If not, consider removing the favorite and re-adding it with the cor... ⇲

Payments issue

NextStop requires payment to remove ads

Fix: If you want to avoid ads, consider using the app in a way that minimizes interruptions, such as planning your trip during off-peak hours whe... ⇲

Network issue

NextStop does not work offline for all features

Fix: To maximize offline functionality, download the latest schedules from the MTA's website before going offline. This way, you can access some... ⇲

Compatibility issue

Limited functionality compared to other apps

Fix: Explore other transit apps that may offer the features you need. Many apps provide additional functionalities such as real-time tracking, al... ⇲