fix problems on Meraki [iphone]

—— Run into issues on Meraki? Get help pending when official support gets back to you!

Meraki

Info:

company: Meraki

: https://meraki.cisco.com/support

: meraki.cisco.com

Chat with our AI-based Meraki Support

🛠️ Common Meraki Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot alter network or organization settings from the app

Fix: To manage network or organization settings, you will need to use the Meraki Dashboard on a web browser. Open a web browser on your iPhone or... ⇲

No landscape mode support

Fix: Currently, the Meraki app does not support landscape mode. As a workaround, you can use the web version of the Meraki Dashboard on a tablet... ⇲

Support issue

Slow response from support

Fix: If you are experiencing slow responses from support, consider utilizing the Meraki community forums or knowledge base for immediate assistan... ⇲

Camera issue

Cameras not loading properly

Fix: First, ensure that your internet connection is stable. If the cameras are still not loading, try restarting the app. If the issue persists,... ⇲

UI issue

Inability to switch between companies or locations easily

Fix: To switch between companies or locations, tap on the organization name at the top of the app. This should bring up a list of organizations y... ⇲

Features issue

Limited features for management compared to competitors

Fix: Familiarize yourself with the features available in the app by reviewing the Meraki documentation. This can help you maximize the use of the... ⇲

Compatibility issue

Graphics need better optimization for mobile resolutions

Fix: If you are experiencing issues with graphics, try adjusting the display settings on your iPhone. Go to Settings > Display & Brightness and e... ⇲

Some features are easier to use on a PC

Fix: For features that are cumbersome on the app, consider using the web dashboard on a computer for a more user-friendly experience. This will a... ⇲

Crashes issue

Occasional app crashes

Fix: If the app is crashing, first ensure that you have the latest version of the app installed. Go to the App Store, check for updates, and inst... ⇲

Updates issue

Devices not showing in dashboard after updates

Fix: If devices are not showing up, first check your internet connection to ensure it is stable. Then, log out of the app and log back in to refr... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.5%

Bad experience

3.5%

Neutral

1.1%

~ from our NLP analysis of 1,389 combined software ratings.

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Private Data Meraki collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Search History
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics