fix problems on My City [iphone]

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—— Run into issues on My City ? Get help pending when official support gets back to you!

My City : My Friend's House
Info:
company: My Town Games LTD
: https://www.facebook.com/mytowngames/
: www.my-town.com
Chat with our AI-based My City Support
   Hello! How can I assist you?  

characters left:
 
Gameplay issue

Traveling feature is limited

Fix: 1. Explore all available locations within the game to ensure you are utilizing all travel options. Check for any updates that may add new lo... ⇲

Limited character travel options

Fix: 1. Explore all available areas in the game to ensure you are utilizing all travel options. 2. Check for any in-game events that may tempora... ⇲

No option to return to previous locations after travel

Fix: 1. Familiarize yourself with the travel mechanics in the game to see if there is a way to return to previous locations. 2. Check for any up... ⇲
 
Ads issue

Ads interrupt gameplay

Fix: 1. Check if there is an option in the settings to disable ads or purchase an ad-free version of the app. 2. If ads are too frequent, try pl... ⇲
 
Payments issue

In-app purchases for previously paid content

Fix: 1. Review your purchase history in the App Store to confirm if you have previously paid for the content. Go to Settings > [your name] > Medi... ⇲

Locked content requires payment

Fix: 1. Look for any in-game tasks or achievements that may unlock locked content without payment. 2. Check if there are any promotional events... ⇲
 
Search issue

Difficulty finding certain rooms

Fix: 1. Use the in-game map or guide to locate rooms. Familiarize yourself with the layout of the game to make navigation easier. 2. If the game... ⇲
 
Glitches issue

Glitches cause game restarts

Fix: 1. Regularly save your game progress to minimize loss during glitches. 2. Clear the app cache by going to Settings > General > iPhone Stora... ⇲
 
Bugs issue

Suitcases cannot hold clothes

Fix: 1. Check if there are any updates available for the app that may fix this issue. 2. Try restarting the app to see if it resolves the issue... ⇲
 
Compatibility issue

Missing features in certain locations

Fix: 1. Check for updates to the app that may add missing features. 2. Explore the game thoroughly to ensure you are not overlooking any feature... ⇲
 
Customization issue

Lack of customization for outfits

Fix: 1. Check for any updates that may introduce new customization options. 2. Explore the game to see if there are hidden features or unlockabl... ⇲
 
Graphics issue

Inconsistent graphics and animations

Fix: 1. Ensure your device is updated to the latest iOS version to improve performance. 2. Restart the app and your device to clear any temporar... ⇲
 
Updates issue

Need for more free content

Fix: 1. Keep an eye on updates and events that may introduce new free content. 2. Participate in community discussions to express interest in mo... ⇲
 
Navigation issue

Difficulty navigating between games

Fix: 1. Familiarize yourself with the main menu and navigation options within the app. 2. Check for any tutorials or guides within the app that... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
87.7%

Bad experience
6.3%

Neutral
6.0%

~ from our NLP analysis of 4,138 combined software ratings.

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 Private Data My City collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data

  Cost of Subscriptions
  1. Full version: $9.99 Unlock everything
  2. Pro version: $4.99 Unlock characters + no ads
  3. Small pack 3: $0.99 Unlock 1 character
  4. Small pack 1: $0.99 Unlock 1 character
  5. Small pack 4: $0.99 Unlock 1 character
  6. Small pack 2: $0.99 Unlock 1 character