fix problems on EchoLink [iphone]

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—— Run into issues on EchoLink? Get help pending when official support gets back to you!

EchoLink
Info:
company: Synergenics, LLC
: http://www.echolink.org/support.htm
: www.echolink.org
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UI issue

Text in message box is invisible in dark mode

Fix: Switch to light mode by going to Settings > Display & Brightness and selecting 'Light'. This will make the text visible until a fix is imple... ⇲

EchoLink interface not intuitive

Fix: Familiarize yourself with the app by exploring all menus and options. Look for a help or tutorial section within the app. OR Search for o... ⇲
 
Account issue

Password length discrepancy between PC and mobile

Fix: Use a password that meets the longer requirement on the PC version. Create a new password that is compliant with both platforms and update i... ⇲
 
Search issue

Search function returns empty results

Fix: Ensure that you are using the correct search terms. Try using different keywords or phrases that might yield better results. OR Clear the... ⇲
 
Bugs issue

Map feature shows incorrect station locations

Fix: Check your device's location settings. Go to Settings > Privacy > Location Services and ensure that EchoLink has permission to access your l... ⇲
 
Audio issue

Audio level complaints from users

Fix: Adjust the audio settings within the app. Go to Settings in EchoLink and look for audio or volume settings to make adjustments. OR Use th... ⇲

Bluetooth audio output not functioning

Fix: Ensure that Bluetooth is enabled on your device and that your Bluetooth device is properly paired. Go to Settings > Bluetooth to check the c... ⇲

No option to increase mic gain

Fix: Check if there are any settings within the app that allow for audio input adjustments. Look under Settings > Audio or similar sections. OR... ⇲
 
Crashes issue

EchoLink crashes on startup

Fix: Force close the app by swiping it away in the app switcher and then reopen it. If it still crashes, try restarting your iPhone. OR Check... ⇲
 
Network issue

Inability to connect via cellular data

Fix: Check your cellular data settings. Go to Settings > Cellular and ensure that EchoLink is allowed to use cellular data. OR Reset your netw... ⇲

Difficulties with peer-to-peer connections

Fix: Ensure that both devices are on the same network and that any firewalls or security settings are not blocking the connection. OR Try usin... ⇲
 
Updates issue

Latest update broke sound functionality

Fix: Check the app's audio settings to ensure that sound is not muted or set to a very low level. Adjust the settings accordingly. OR Reinstal... ⇲

Lack of updates and support

Fix: Regularly check the App Store for updates and install them as they become available to ensure you have the latest features and fixes. OR... ⇲
 
Registration issue

Registration process is cumbersome

Fix: Ensure you have all required information ready before starting the registration process. This includes your callsign and any other necessary... ⇲
 
Compatibility issue

Limited access to stations on mobile compared to desktop

Fix: Check if there are any filters applied in the app that limit station visibility. Clear any filters to see all available stations. OR Use... ⇲

Inconsistent performance between app and desktop

Fix: Ensure both the app and desktop versions are updated to the latest versions to minimize discrepancies. OR Try using the app in different... ⇲
 
Features issue

No GPS functionality for repeater proximity

Fix: Check if location services are enabled for the app. Go to Settings > Privacy > Location Services and ensure EchoLink is set to 'While Using... ⇲
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 what users are saying
Good experience
50.5%

Bad experience
35.4%

Neutral
14.1%

~ from our NLP analysis of 206 combined software ratings.

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 Private Data EchoLink collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics