fix problems on DateMyAge [iphone]

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—— Run into issues on DateMyAge? Get help pending when official support gets back to you!

DateMyAge™ - Mature Dating 40+
Info:
company: Stende Solutions Limited
: https://www.datemyage.com/en/contacts/
: www.datemyage.com
Chat with our AI-based DateMyAge Support
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Payments issue

Limited communication without purchasing credits

Fix: Engage with users through the app's free features, such as liking profiles or sending virtual gifts, to initiate conversations without needi... ⇲

Frequent unauthorized charges

Fix: Regularly check your subscription settings within the app to ensure you are aware of any active subscriptions and their renewal dates. This... ⇲

Confusing credit system

Fix: Take time to read the app's documentation or help section regarding the credit system. Understanding how credits are earned and spent can he... ⇲

Lack of transparency in pricing

Fix: Review the app's pricing page thoroughly before making any purchases. Take note of all fees associated with membership and credits to avoid... ⇲

Automatic renewal without clear disclosure

Fix: Check your subscription settings regularly to understand the renewal terms. You can often disable automatic renewal in the app settings. O... ⇲

Overpriced gifts for contact information

Fix: Evaluate the value of the gifts before purchasing. Consider whether the potential connection is worth the cost of the gift. OR Look for a... ⇲
 
Security issue

Presence of fake profiles

Fix: Be vigilant when reviewing profiles. Look for signs of authenticity, such as detailed descriptions and multiple photos. If you suspect a pro... ⇲

Bots and spammers prevalent

Fix: Be cautious when interacting with new users. If a profile seems overly generic or asks for personal information too quickly, it may be a bot... ⇲

Profiles appear scripted

Fix: When interacting with users, ask open-ended questions that require more than a yes or no answer. This can help you gauge the authenticity of... ⇲
 
Support issue

Poor customer support

Fix: Utilize the app's FAQ section or help center for common issues. Many questions can be resolved through self-service resources without needin... ⇲
 
Account issue

Inconsistent profile information

Fix: When reviewing profiles, look for inconsistencies in the information provided. If something seems off, consider it a red flag and proceed wi... ⇲

Limited geographical matching

Fix: Adjust your search settings to broaden your geographical range if you are open to connecting with users from different areas. This can incre... ⇲

Difficulty in canceling subscriptions

Fix: Follow the app's instructions for canceling subscriptions carefully. This is usually found in the account settings or subscription managemen... ⇲
 
Messages issue

Messages often generic and repetitive

Fix: When sending messages, personalize them by referencing something specific from the recipient's profile. This shows genuine interest and can... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
56.3%

Bad experience
38.8%

Neutral
4.9%

~ from our NLP analysis of 11,240 combined software ratings.

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 Private Data DateMyAge collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Credit Pack 10: $10.99 Credit Pack 10
  2. Credit Pack 40: $37.99 Credit Pack 40
  3. Credit Pack 80: $69.99 Credit Pack 80
  4. Credit Pack 160: $134.99 Credit Pack 160
  5. Membership: $9.99 Membership
  6. Premium Mature Dating: $49.99 150 credits, 3 profile boosts, a virtual gift
  7. Membership: $24.99 Membership
  8. 150 Credits/Mo Customer Bundle: $49.99 150 Credits/Mo Customer Bundle
  9. Trial Membership: $9.99 Trial Membership
  10. Credit Pack 10: $21.99 Credit Pack 10