fix problems on GetCourse [iphone]

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—— Run into issues on GetCourse? Get help pending when official support gets back to you!

GetCourse
Info:
company: Timur Karimbaev
: https://chatium.io/cms/system/contact
: getcourse.ru
Chat with our AI-based GetCourse Support
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Screen issue

Screen does not rotate on iPad

Fix: 1. Check if the screen rotation lock is enabled. Swipe down from the top-right corner to access the Control Center and ensure the rotation l... ⇲
 
Syncing issue

GetCourse does not remember paused position

Fix: 1. Ensure that you are using the latest version of the app, as updates may fix this issue. 2. Try logging out and back into your account to... ⇲
 
Video issue

Cannot pause and resume videos

Fix: 1. Check if the app has any restrictions on video playback. Look for any settings related to video controls. 2. Restart the app to see if it... ⇲
 
Login issue

Sign-in process is lengthy

Fix: 1. Save your login credentials in your device's password manager or use the 'Remember Me' feature if available. 2. Ensure your internet conn... ⇲
 
UI issue

User interface is not user-friendly

Fix: 1. Familiarize yourself with the app by exploring all menus and options. Look for a help or tutorial section within the app. 2. Customize yo... ⇲

Old-fashioned app design

Fix: 1. Explore the app settings for any customization options that may improve your experience. 2. Provide feedback through the app if there is... ⇲
 
Settings issue

Inability to mark lessons as completed

Fix: 1. Check if there is a specific button or option to mark lessons as completed within the lesson view. 2. Ensure you are logged into your acc... ⇲
 
Crashes issue

GetCourse crashes frequently

Fix: 1. Update the app to the latest version to ensure you have the most stable release. 2. Restart your device to clear any temporary issues tha... ⇲
 
Loading issue

No support for loading certain course lessons

Fix: 1. Check your internet connection and try switching between Wi-Fi and cellular data. 2. Clear the app cache by going to Settings > General >... ⇲

Content not loading in certain regions

Fix: 1. Check if there are any regional restrictions mentioned in the app's FAQ or help section. 2. Use a VPN service to access content that may... ⇲
 
Backup issue

Lost history and access to courses

Fix: 1. Log out and back into your account to refresh your session. 2. Check if you are using the correct account credentials, as accessing a dif... ⇲
 
Messages issue

Password reset emails not received

Fix: 1. Check your spam or junk email folder for the password reset email. 2. Ensure you are entering the correct email address associated with y... ⇲
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 what users are saying
Good experience
97.1%

Bad experience
1.9%

Neutral
1.0%

~ from our NLP analysis of 8,204 combined software ratings.

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 Private Data GetCourse collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Чатиум на 1 месяц: $37.99 Подписка на 1 месяц
  2. Chatium Junior на 3 месяца: $54.99 Chatium Junior на 3 месяца
  3. Chatium Junior - 1 неделя: $9.99 Подписка на Chatium Junior на 1 недел