fix problems on Buddy [iphone]

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—— Run into issues on Buddy? Get help pending when official support gets back to you!

Buddy: Budget Planner App
Info:
company: Buddy Budgeting AB
: https://buddy.download/contact/
: buddy.download
Chat with our AI-based Buddy Support
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Account issue

Mixed up credit card and checking account

Fix: 1. Review Account Settings: Go to the account settings in Buddy and ensure that each account is correctly labeled. If they are mixed up, you... ⇲

Cannot select one bank account if multiple exist

Fix: 1. Set Default Account: Go to the account settings in Buddy and set one of your bank accounts as the default. This may help streamline the s... ⇲
 
Network issue

Bank connection issues

Fix: 1. Check Internet Connection: Ensure that your device is connected to the internet. Try switching between Wi-Fi and cellular data to see if... ⇲
 
Data Loss issue

Data loss during budget creation

Fix: 1. Save Progress: When creating a budget, make sure to save your progress frequently. Look for a 'Save' button and click it often to avoid l... ⇲
 
Glitches issue

Glitchy and tedious

Fix: 1. Restart the App: Close the app completely and then reopen it. This can resolve minor glitches. 2. Clear Cache: As mentioned earlier, go... ⇲
 
Bugs issue

Duplicate entries created

Fix: 1. Manually Check for Duplicates: Regularly review your transaction history for duplicates and delete them as needed. 2. Adjust Sync Freque... ⇲

Savings option does not decrease running balance

Fix: 1. Review Savings Settings: Go to the savings settings in Buddy and ensure that the savings option is correctly configured to deduct from yo... ⇲

Inaccurate income reporting for returns

Fix: 1. Review Income Entries: Go through your income entries and ensure that all returns are correctly categorized. Edit any entries that are in... ⇲

Transfer function adds balance to total spent

Fix: 1. Review Transfer Settings: Check the settings for the transfer function in Buddy to ensure it is set up correctly. Transfers should not be... ⇲
 
UI issue

Widgets malfunctioning

Fix: 1. Remove and Re-add Widgets: Long press on the widget and select 'Remove Widget'. Then, go to the widget gallery and re-add it to see if th... ⇲
 
Compatibility issue

No multi-currency support

Fix: 1. Use a Currency Converter: If you need to track multiple currencies, consider using a separate currency converter app to manually convert... ⇲
 
Customization issue

No split transactions or transaction rules

Fix: 1. Manually Split Transactions: If you need to split a transaction, consider creating multiple entries for the same transaction, each reflec... ⇲

Confusing customization options

Fix: 1. Explore Settings: Take time to explore the settings and customization options within the app. Sometimes, trial and error can help clarify... ⇲
 
Support issue

Limited customer support response

Fix: 1. Check FAQs: Look for a FAQ section within the app or on the website for common issues and solutions. 2. Use Community Forums: If availab... ⇲
 
Payments issue

Subscription model for bank connection

Fix: 1. Evaluate Necessity: Assess whether you need the bank connection feature. If not, consider using the app without it to avoid subscription... ⇲
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 what users are saying
Good experience
92.9%

Bad experience
4.0%

Neutral
3.1%

~ from our NLP analysis of 7,346 combined software ratings.

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YNAB

 Private Data Buddy collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Buddy Premium: $49.99 Unlock all functionality - no limitations.
  2. Premium: $9.99 Unlocks all features in Buddy
  3. Buddy Premium: $16.99 Unlock all Buddy features
  4. Buddy Premium: $24.99 Unlocks all functionality in Buddy
  5. Buddy Premium: $4.99 Unlock all functionality in Buddy
  6. Buddy Premium: $34.99 Unlocks all features in Buddy
  7. Buddy Premium: $34.99 Unlock all Buddy features
  8. Buddy Premium: $4.99 Unlocks all Buddy features
  9. Buddy Premium: $34.99 Unlock all Buddy features
  10. Buddy Premium: $99.99 Unlimited Premium plan