fix problems on Rab [iphone]

—— Run into issues on Rab? Get help pending when official support gets back to you!

Rabby Wallet - Crypto & EVM

Info:

company: DeBank Global Pte. Ltd.

: https://rabby.io

Chat with our AI-based Rab Support

🛠️ Common Rab Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Rab only has watch functionality

Fix: To utilize the app beyond just watch functionality, ensure you have the latest version of Rabby Wallet installed. Check the App Store for up... ⇲

New design is cramped and poorly designed

Fix: Adjust the display settings on your iPhone to increase text size and accessibility options. Go to Settings > Display & Brightness > Text Siz... ⇲

UI issue

Difficult to access transactions for multiple wallets

Fix: Create a separate folder on your home screen for each wallet you manage. This way, you can quickly access each wallet's app without navigati... ⇲

Too many steps to access dapps

Fix: Bookmark your most-used dapps in your browser or save them as shortcuts on your home screen for quicker access. This can reduce the number o... ⇲

User interface is now unusable

Fix: Reset the app settings to default. Go to the app settings and look for an option to reset or restore defaults. This may help resolve any lay... ⇲

Multi wallet view adds extra clicks

Fix: Look for a setting that allows you to set a default wallet for transactions. This can reduce the number of clicks needed to access your prim... ⇲

No chart time history visualization

Fix: Look for any settings within the app that may allow you to enable chart visualizations. Sometimes, these features are hidden in advanced set... ⇲

Compatibility issue

Mobile app lacks features compared to desktop

Fix: Check for any settings or options within the app that may allow you to enable additional features. Sometimes, features are hidden in menus o... ⇲

Cannot connect to OneKey touch for transaction signing

Fix: Check the Bluetooth settings on your iPhone to ensure that OneKey is properly paired. Go to Settings > Bluetooth and make sure OneKey is con... ⇲

Updates issue

Inability to block tokens after update

Fix: Check the app settings to see if there is a new option for managing tokens. Sometimes, updates change where features are located, so explore... ⇲

Frequent updates worsen user experience

Fix: Turn off automatic updates for the Rabby Wallet app to prevent unwanted changes. Go to Settings > App Store and toggle off 'App Updates'. Th... ⇲

Missing functionality in new version

Fix: Explore the app's settings to see if the missing functionalities have been relocated or renamed in the new version. Sometimes, updates chang... ⇲

Freezing issue

Rab freezes when signing with MetaMask

Fix: Ensure both Rabby Wallet and MetaMask are updated to their latest versions. Outdated apps can cause compatibility issues that lead to freezi... ⇲

Backup issue

Difficulty restoring from mnemonic with passphrase

Fix: Double-check the mnemonic phrase and passphrase for any typos. Ensure that you are entering them exactly as they were created, including any... ⇲