fix problems on Filmhwa [iphone]

—— Run into issues on Filmhwa? Get help pending when official support gets back to you!

filmhwa - @hwa.min's filter

Info:

company: ARTTIC CO., LTD.

: https://www.instagram.com/filmhwa/

: www.instagram.com

Chat with our AI-based filmhwa Support

🛠️ Common filmhwa Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot stack multiple filters

Fix: Currently, the app does not support stacking multiple filters directly. However, you can work around this by applying one filter, saving the... ⇲

Camera flips take unintended photos

Fix: This issue may be due to the camera settings or the way the app interacts with the device's camera. To mitigate this, try the following: 1.... ⇲

Camera issue

Flash occurs when it shouldn't

Fix: To address the flash issue, check the flash settings within the app. Follow these steps: 1. Open the app and navigate to the camera interfac... ⇲

Photos capped at 12 megapixels

Fix: If you need higher resolution photos, consider using the native camera app on your iPhone to take photos, then import them into Filmhwa for... ⇲

UI issue

Tips not translated to English

Fix: If the tips are not in English, you can use a translation app to help understand them. Here’s how: 1. Take a screenshot of the tips screen.... ⇲

Filters may not show well in certain lighting

Fix: To improve filter visibility in different lighting conditions, try adjusting the lighting before taking the photo. Here’s what you can do: 1... ⇲

Customization issue

No option to save edit settings as presets

Fix: While the app may not have a built-in feature for saving presets, you can manually note down your preferred settings. To do this: 1. Open th... ⇲

Limited editing options

Fix: If you find the editing options limited, consider using a secondary app for more advanced editing. Here’s a simple workflow: 1. Edit your ph... ⇲

Syncing issue

Photos not showing in gallery

Fix: If your photos are not appearing in the gallery, check the app's permissions. Here’s how: 1. Go to your iPhone's Settings. 2. Scroll down an... ⇲

Payments issue

In-app purchase not clearly stated

Fix: To clarify in-app purchases, check the app's settings or help section. Here’s how: 1. Open the app and go to the settings menu. 2. Look for... ⇲

filmhwa may not restore purchases on new devices

Fix: To ensure your purchases are restored, follow these steps: 1. Open the app on your new device. 2. Go to the settings menu and look for an op... ⇲

Video issue

Videos capped at 1080p

Fix: To work around the video resolution limitation, you can record videos using the iPhone's native camera app, which supports higher resolution... ⇲

Saving videos may cut first frame or add black frame

Fix: To avoid issues with the first frame being cut or a black frame appearing, try the following: 1. Before saving, ensure you have trimmed the... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.2%

Bad experience

5.3%

Neutral

2.5%

~ from our NLP analysis of 244 combined software ratings.

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Private Data filmhwa collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Identifiers
- Usage Data
- Diagnostics