fix problems on The Age [iphone]

—— Run into issues on The Age? Get help pending when official support gets back to you!

The Age

Info:

company: Fairfax Digital Australia & New Zealand Pty Limited

: https://www.theage.com.au/contact-us

: www.theage.com.au

Chat with our AI-based The Age Support

🛠️ Common The Age Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot read in landscape mode across two pages

Fix: Check if the app has a landscape mode setting. Open the app, go to the settings menu (usually represented by a gear icon), and look for an o... ⇲

Stories often cross the centre line

Fix: Try adjusting the text size or layout settings within the app. Go to the settings menu and look for options related to text size or layout.... ⇲

Downloads issue

Difficulty in deleting old downloaded editions

Fix: To delete old editions, navigate to the library or downloads section of the app. Look for an 'Edit' or 'Manage' option, which may allow you... ⇲

UI issue

Tiny delete button hard to hit

Fix: Zoom in on the area where the delete button is located. You can do this by using the accessibility settings on your iPhone. Go to Settings >... ⇲

Bugs issue

Delete button inconsistent in functionality

Fix: Ensure that the app is updated to the latest version. Go to the App Store, search for The Age, and check if there is an update available. Up... ⇲

Forced login screen after update

Fix: If you are being forced to log in after an update, try logging in with your existing credentials. If you have forgotten your password, use t... ⇲

Updates issue

Lack of transparency in update notes

Fix: Check the app's official website or social media pages for any announcements regarding updates. Sometimes developers provide more detailed i... ⇲

Support issue

No fix or information from developer

Fix: Stay updated with the app's community forums or user groups. Other users may share workarounds or solutions that have worked for them regard... ⇲