fix problems on Remote, Mouse & Keyboard Pro [iphone]

—— Run into issues on Remote, Mouse & Keyboard Pro? Get help pending when official support gets back to you!

Remote, Mouse & Keyboard Pro

Info:

company: Evgeny Cherpak

: https://www.cherpake.com/support/

: www.cherpake.com

Chat with our AI-based Remote, Mouse & Keyboard Pro Support

🛠️ Common Remote, Mouse & Keyboard Pro Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Remote, Mouse & Keyboard Pro crashes after purchase

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app crashes. Press and hold the power button until you see the 'slide to pow... ⇲

Occasional connection issues

Fix: 1. Ensure both devices are on the same Wi-Fi network: Check that your iPhone and the device you are trying to control are connected to the s... ⇲

UI issue

Complex interface navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app's interface. Take notes on where key features are located. 2. Cr... ⇲

Overly complicated layout

Fix: 1. Simplify your workflow: Identify the features you use most often and create a streamlined process for accessing them. 2. Customize setti... ⇲

Bugs issue

Keyboard disabling for a few seconds

Fix: 1. Check for background apps: Close any unnecessary apps running in the background that may be consuming resources. Double-tap the home butt... ⇲

Inconsistent performance with some features

Fix: 1. Clear app cache: If the app has an option to clear cache or data, do this to improve performance. 2. Restart the app: Close the app comp... ⇲

Network issue

Requires same network for connection

Fix: 1. Use a mobile hotspot: If you need to connect devices that are not on the same Wi-Fi network, consider using your iPhone's mobile hotspot... ⇲

Compatibility issue

Limited automatic connection to MacBook

Fix: 1. Enable Bluetooth: Ensure Bluetooth is enabled on both your iPhone and MacBook. Go to System Preferences > Bluetooth on your Mac and Setti... ⇲