—— Run into issues on Cemig Atende? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲
Fix: 1. Check your internet connection: Ensure you are connected to Wi-Fi or have a strong cellular signal. Try opening a web page in your browse... ⇲
Fix: 1. Update the app: Go to the App Store, tap on your profile icon, and scroll to see if an update is available for Cemig Atende. If so, tap '... ⇲
Fix: 1. Update the app: Ensure you have the latest version of Cemig Atende by checking for updates in the App Store. OR 2. Reboot your device:... ⇲
Fix: 1. Reset your password: If you have forgotten your password, use the 'Forgot Password?' link on the login screen to reset it. Follow the ins... ⇲
Fix: 1. Check for app updates: Open the App Store, tap on your profile icon, and check for updates for Cemig Atende. Install any available update... ⇲
Fix: 1. Ensure you are entering the reading correctly: Double-check the format required for meter readings and ensure you are inputting the corre... ⇲
Fix: 1. Close background apps: Double-click the Home button (or swipe up) and swipe up on apps you are not using to free up resources for Cemig A... ⇲
Fix: 1. Verify the customer number: Ensure that you are entering the customer number correctly, including any leading zeros or special characters... ⇲
Fix: 1. Use in-app help features: Check if the app has a help or FAQ section that may provide answers to common issues. OR 2. Look for online... ⇲
Fix: 1. Regularly check the App Store: Make it a habit to check for updates in the App Store to ensure you have the latest version of the app.... ⇲
Fix: 1. Explore all app features: Familiarize yourself with the app's features to see if there are options for self-service that you may not have... ⇲