fix problems on 511 Wisconsin [iphone]

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—— Run into issues on 511 Wisconsin? Get help pending when official support gets back to you!

511 Wisconsin
Info:
company: IBI Group
: https://511wi.gov/contact
Chat with our AI-based 511 Wisconsin Support
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Bugs issue

Cannot pause weather radar

Fix: Look for a settings or options menu within the app where you can adjust the radar settings. If there is no option to pause, consider using t... ⇲

Randomly switches to alerts menu

Fix: Check for any updates to the app that may address this issue. Go to the App Store and see if an update is available. OR Try restarting yo... ⇲

False information on road conditions

Fix: Cross-reference the information with other reliable sources, such as local news or other traffic apps, to verify road conditions before maki... ⇲

No ice information available

Fix: Check if there are any settings or filters within the app that may allow you to view additional information about road conditions, including... ⇲
 
Permissions issue

Requires location tracking

Fix: If you are uncomfortable with location tracking, you can adjust the app's location settings. Go to Settings > Privacy > Location Services, f... ⇲

Access to location is mandatory

Fix: If you are concerned about privacy, you can limit the app's location access to 'While Using the App' in your device settings, which will res... ⇲
 
Notifications issue

No option to decline notifications

Fix: You can manage notifications by going to Settings > Notifications > 511 Wisconsin and adjusting the settings there. You can turn off notific... ⇲

Forced to agree to unwanted notifications

Fix: Review the app's notification settings in your device settings and turn off notifications if you do not wish to receive them. OR If the a... ⇲
 
UI issue

Difficult to read road conditions

Fix: Adjust the display settings on your device. Go to Settings > Display & Brightness and increase the brightness or change the text size to mak... ⇲

Thin color lines for winter conditions

Fix: Check if there are any settings within the app to adjust the map display or color settings. Some apps allow you to customize the appearance... ⇲

Not user-friendly for route alerts

Fix: Explore the app's settings to see if there are options to customize how alerts are displayed or received, which may improve usability. OR... ⇲
 
Network issue

Server connection errors

Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and cellular data to see if the issue persists. If you are on Wi... ⇲
 
Compatibility issue

Limited coverage for non-major highways

Fix: Use the app primarily for major highways and check for alternative apps that may provide better coverage for non-major routes if this is a f... ⇲

Does not work on WiFi-only devices

Fix: If you have a Wi-Fi-only device, consider using a mobile hotspot from another device to access the app. This will allow you to use the app w... ⇲
 
Settings issue

Requires route entry for alerts

Fix: If you find this cumbersome, consider planning your routes in advance and saving them in the app if that feature is available, so you can qu... ⇲
 
Installation issue

Difficult setup process

Fix: Follow a step-by-step guide or tutorial if available within the app or online to help you through the setup process. Take your time to ensur... ⇲
 
Customization issue

Colors are too narrow and dim

Fix: Adjust your device's display settings to increase brightness or change the color settings to improve visibility. OR If the app allows, lo... ⇲
 
Features issue

Lacks features compared to other state apps

Fix: Explore the app thoroughly to ensure you are utilizing all available features. Sometimes, features may be hidden in menus or settings. OR... ⇲
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 what users are saying
Bad experience
79.1%

Good experience
16.4%

Neutral
4.5%

~ from our NLP analysis of 67 combined software ratings.

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 Private Data 511 Wisconsin collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics