fix problems on WestStar Bank [iphone]

—— Run into issues on WestStar Bank? Get help pending when official support gets back to you!

WestStar Bank

Info:

company: Bank of the West El Paso

: https://www.weststarbank.com/mobile-banking-help

: www.weststarbank.com

Chat with our AI-based WestStar Bank Support

🛠️ Common WestStar Bank Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

WestStar Bank doesn't load after update

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲

removed account numbers

Fix: 1. Check app settings: Open the WestStar Bank app and navigate to the settings or account management section. Look for options related to ac... ⇲

Account issue

no online account management

Fix: 1. Use the mobile website: If the app lacks online account management features, try accessing the WestStar Bank website through your mobile... ⇲

password reset issues

Fix: 1. Use the 'Forgot Password' feature: On the login screen of the app, tap on 'Forgot Password?' and follow the prompts to reset your passwor... ⇲

difficult to reset credentials

Fix: 1. Follow the app prompts: When attempting to reset credentials, carefully follow the prompts provided in the app. Ensure you are entering t... ⇲

Features issue

lack of Zelle functionality

Fix: 1. Check for updates: Ensure that you have the latest version of the WestStar Bank app, as Zelle functionality may be added in future update... ⇲

no online deposit feature

Fix: 1. Use the mobile website: If the app does not support online deposits, check if the WestStar Bank website allows for mobile deposits throug... ⇲

UI issue

no landscape mode support

Fix: 1. Check device settings: Go to Settings > Display & Brightness and ensure that 'Auto-Rotate' is enabled. This may help if the app is not re... ⇲

bad user experience

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's features and layout. Sometimes, user experience improves with fami... ⇲

Bugs issue

unreliable for daily use

Fix: 1. Regularly update the app: Ensure that you are using the latest version of the WestStar Bank app, as updates often fix bugs and improve re... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

44.4%

Bad experience

38.9%

Neutral

16.7%

~ from our NLP analysis of 18 combined software ratings.

Switch to these Alternatives:

WestStar Credit Union

Weststar Mortgage Corporation

MyCardRules

El Paso Electric

Raiz - Mobile Banking

GECU Mobile

FirstLight Mobile Banking

evolve Mobile Banking

FirstLight Video Banking

LoneStarAgent ONE

Private Data WestStar Bank collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Contacts
- Identifiers
- Usage Data
- Diagnostics