fix problems on BART Watch [iphone]

​

—— Run into issues on BART Watch? Get help pending when official support gets back to you!

BART Watch
Info:
company: ELERTS Corp
: http://www.elerts.com
Chat with our AI-based BART Watch Support
   Hello! How can I assist you?  

characters left:
 
Network issue

Inconsistent police response times

Fix: 1. Report Issues: If you notice inconsistent response times, document the incidents and report them through the app or any available feedbac... ⇲

Limited functionality in low reception areas

Fix: 1. Download Offline Maps: If the app allows, download any available offline maps or resources before entering low reception areas to ensure... ⇲
 
Privacy issue

Excessive information requests for reports

Fix: 1. Provide Minimal Required Information: When filling out reports, only provide the information that is absolutely necessary. Look for any o... ⇲

No option for discreet reporting

Fix: 1. Use Anonymous Reporting: If the app has an option for anonymous reporting, utilize that feature to maintain discretion while reporting in... ⇲
 
Updates issue

BART Watch fails to provide timely updates during outages

Fix: 1. Check for Updates: Regularly check the app for updates that may address outage notifications. Go to the App Store and see if there’s an u... ⇲
 
UI issue

Unclear reporting process for non-police matters

Fix: 1. Review Help Section: Check the app’s help or FAQ section for guidance on reporting non-police matters. This may provide clarity on the pr... ⇲

Menu selections create unnecessary hurdles

Fix: 1. Familiarize with the Menu: Spend some time exploring the app’s menu options to become more familiar with its layout and functionality, wh... ⇲
 
Support issue

Lack of follow-up on reported incidents

Fix: 1. Keep Records: Maintain a personal log of all incidents reported through the app, including dates and details, to track any follow-up acti... ⇲

Inadequate response to low-level offenses

Fix: 1. Document Incidents: Keep a detailed record of low-level offenses you encounter, including dates, times, and descriptions, to provide cont... ⇲

Limited effectiveness in addressing drug use

Fix: 1. Report Incidents: Continue to report any drug-related incidents through the app, providing as much detail as possible to help improve the... ⇲

No response to reports of disruptive behavior

Fix: 1. Document Reports: Keep a record of all reports made regarding disruptive behavior, including dates and details, to track the lack of resp... ⇲
 
Audio issue

Poor audio quality for announcements

Fix: 1. Check Device Volume: Ensure that your device’s volume is turned up and not muted. Adjust the volume settings while using the app to see i... ⇲
 
Crashes issue

BART Watch crashes after license agreement prompt

Fix: 1. Restart the App: Force close the app and restart it to see if the issue persists. If it continues, try restarting your iPhone. 2. Reinsta... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
85.8%

Bad experience
9.8%

Neutral
4.5%

~ from our NLP analysis of 2,739 combined software ratings.

 Switch to these Alternatives:
Live BART
BikeLink Bike Parking
AC Transit (Official)
BART (Official)
Schedules - AC Transit
Cruise - Driverless Rides
Flywheel - The Taxi App
Busly - SF Muni, WMATA, MBTA
YoTaxi SF
Tri MyRide

 Private Data BART Watch collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics