—— Run into issues on Got Your Back? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart the App: Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping... ⇲
Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the loading tim... ⇲
Fix: 1. Download Content: Check if the app allows you to download content for offline use. Look for a download option next to the content you wan... ⇲
Fix: 1. Update the App: Ensure you are using the latest version of the app by checking for updates in the App Store. 2. Restart Your Device: Res... ⇲
Fix: 1. Use In-App Help: Check if the app has a help or FAQ section within its settings that can provide immediate assistance. 2. Community Foru... ⇲
Fix: 1. Check Notification Settings: Go to Settings > Notifications, find the app, and ensure that notifications are enabled. Adjust the alert st... ⇲
Fix: 1. Check System Requirements: Verify that your device meets the app's system requirements. If not, consider upgrading your device if possibl... ⇲
Fix: 1. Explore Settings: Check the app settings for options to customize the layout or hide unnecessary features. 2. Use Search Function: Utili... ⇲
Fix: 1. Explore All Settings: Thoroughly explore the app's settings to see if there are any hidden customization options that you may have overlo... ⇲
Fix: 1. Limit Background Activity: Go to Settings > General > Background App Refresh and turn it off for the app to reduce battery usage. 2. Low... ⇲