fix problems on Withings [iphone]

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—— Run into issues on Withings? Get help pending when official support gets back to you!

Withings
Info:
company: Withings
: https://support.withings.com
: withings.com
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Bugs issue

Issues with deleting specific measurements

Fix: To delete specific measurements, navigate to the measurement history in the app. Tap on the measurement you wish to delete, and look for a '... ⇲

Cycle tracking inaccuracies

Fix: Manually input your cycle data to ensure accuracy. Go to the cycle tracking section and enter your cycle dates and symptoms to help the app... ⇲

Phantom steps recorded when phone is stationary

Fix: Calibrate the app's step tracking feature. Go to 'Settings', find 'Activity Tracking', and follow the prompts to calibrate your step count.... ⇲

Data export functionality broken

Fix: Check for any app updates that may fix the export functionality. Go to the App Store, search for Withings, and install any available updates... ⇲

Sleep tracking resets time based on brief awakenings

Fix: Manually adjust your sleep data in the app to reflect your actual sleep time. This can help improve future tracking accuracy. OR Consider... ⇲

Weight measurements misassigned to incorrect users

Fix: Check the user profiles in the app to ensure that each profile is correctly set up with the right measurements. Go to 'Settings', select 'Us... ⇲
 
Support issue

Poor customer service

Fix: Utilize the app's FAQ section for common issues. This can often provide immediate solutions without needing to contact customer service. Loo... ⇲
 
Compatibility issue

BMI figures not displaying on new devices

Fix: Ensure that the app is properly synced with your new device. Go to 'Settings', select 'Account', and check if your profile is correctly set... ⇲
 
Ads issue

Cluttered interface with ads

Fix: Check if there is a premium version of the app available for purchase. Upgrading may remove ads and provide a cleaner interface. Look for a... ⇲
 
Login issue

Glitchy login and account management

Fix: Clear the app's cache by going to your device's settings, selecting 'Apps', finding Withings, and choosing 'Clear Cache'. This can resolve m... ⇲
 
Updates issue

Inconsistent data updates on dashboard graphs

Fix: Ensure that your app is connected to the internet. Inconsistent data updates can occur if the app is offline. Check your Wi-Fi or cellular c... ⇲

Withings updates lead to decreased functionality

Fix: If an update causes issues, try uninstalling the app and reinstalling it. This can sometimes revert the app to a more stable version. OR... ⇲
 
Installation issue

Difficult setup process

Fix: Follow the setup guide provided in the app carefully. If you encounter issues, refer to the app's help section for step-by-step instructions... ⇲
 
Features issue

Inability to track progress by body segment

Fix: Check if the app has a feature for segment tracking in the settings. If available, enable it to start tracking progress by body segment. O... ⇲

Limited data export options

Fix: Explore the app's settings to see if there are any options to customize the data you can export. Some apps allow you to select specific metr... ⇲
 
UI issue

Withings design prioritizes style over functionality

Fix: Provide feedback through the app's feedback feature, if available, to express your concerns about functionality. This can help the developer... ⇲
 
Notifications issue

Notifications not intuitive

Fix: Go to the app's notification settings and customize which notifications you want to receive. This can help streamline the notifications you... ⇲
 
Security issue

Withings requires multiple authentications to access

Fix: Check if you have enabled two-factor authentication in your account settings. If so, consider disabling it for easier access, if security al... ⇲
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 what users are saying
Good experience
89.9%

Bad experience
6.4%

Neutral
3.7%

~ from our NLP analysis of 303,380 combined software ratings.

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 Private Data Withings collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness
    • Search History

  Cost of Subscriptions
  1. Withings+ Monthly offer: $9.99 billed monthly
  2. Withings+ Annual offer: $99.99 billed yearly
  3. ECGs Cardiologist Review: $59.99 Review your ECG once a month by cardiologists