—— Run into issues on Nextcloud? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your Nextcloud app is updated to the latest version. Go to the App Store, search for Nextcloud, and check for updates. If an upd... ⇲
Fix: Go to your iPhone Settings > Nextcloud and ensure that Background App Refresh is enabled. This allows the app to sync data even when it is n... ⇲
Fix: Ensure that your Nextcloud app is updated to the latest version, as updates may include fixes for HEIC file support. Check the App Store for... ⇲
Fix: Check your Nextcloud server settings to ensure that the maximum upload size is set appropriately. You may need to adjust the 'upload_max_fil... ⇲
Fix: Check the app settings to see if the auto-upload feature is still available. Go to Settings > Auto Upload and ensure it is enabled for the d... ⇲
Fix: Ensure that you have enabled offline access for the files you want to upload. Go to the file settings and select 'Make Available Offline'.... ⇲
Fix: Select multiple files by tapping 'Select' in the app and then choosing the files you want to upload. This should allow you to upload them al... ⇲
Fix: Try restarting the app to refresh the upload process and see if the indicators become more consistent. OR Check for app updates that may... ⇲
Fix: Clear the app cache by going to Settings > Nextcloud > Clear Cache. This can help improve performance when opening files. OR Ensure that... ⇲
Fix: Check the server's performance and ensure that it is not overloaded. You may need to restart the server or optimize its performance settings... ⇲
Fix: Check your network settings and ensure that you are connected to a stable Wi-Fi network. If using cellular data, ensure you have sufficient... ⇲
Fix: Try switching to a different view mode in the app, such as list view or grid view, to see if it improves usability. OR Consider organizin... ⇲
Fix: Try refreshing the file list by pulling down on the screen to see if the index letters appear after a refresh. OR If the issue persists,... ⇲
Fix: Check if the document viewer settings allow for rotation. Look for a rotation option in the viewer interface. OR If the app does not supp... ⇲
Fix: Go to Settings > Nextcloud > Download Settings and select 'Only download on Wi-Fi' or 'Manual' to prevent automatic downloads of all files.... ⇲
Fix: Clear the app cache by going to Settings > Nextcloud > Clear Cache to free up space and improve performance. OR Regularly check and manag... ⇲
Fix: Try accessing smaller subfolders instead of the entire folder to reduce loading times. This can help you manage files more efficiently. OR... ⇲
Fix: Instead of uninstalling, try logging out of the current account in the app settings and then logging back in with the new URL. OR If the... ⇲
Fix: Check if there are any updates available for the Nextcloud app that may include Shortcuts integration. Update the app if necessary. OR As... ⇲
Fix: Ensure that the app has permission to access your camera. Go to Settings > Privacy > Camera and make sure Nextcloud is enabled. OR Try re... ⇲
Fix: Check your internet connection and switch to a faster network if possible. A slow connection can significantly impact sync speed. OR Limi... ⇲