—— Run into issues on ING España. Banca Móvil? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲
Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage. Find the ING España app and tap on it. If there's an option to offload the ap... ⇲
Fix: 1. Review security settings: Open the app, go to Settings, and check your security preferences. Ensure that you have enabled all available s... ⇲
Fix: 1. Enable biometric login: If available, enable Face ID or Touch ID for quicker access without needing constant code verification. OR 2.... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable internet connection when trying to authenticate. OR 2. Use backup codes: If y... ⇲
Fix: 1. Check internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if the issue persist... ⇲
Fix: 1. Restart the app: Force close the app and reopen it. Try creating the password again after restarting. OR 2. Use a different password:... ⇲
Fix: 1. Clear app data: Go to Settings > General > iPhone Storage, find the ING España app, and offload it. This will clear temporary data. Reins... ⇲
Fix: 1. Check for updates: Sometimes, app performance improves with updates. Ensure you have the latest version of the app installed. OR 2. Cl... ⇲
Fix: 1. Clear browser cache: If you are using a web browser, clear the cache and cookies to resolve loading issues. OR 2. Try a different brow... ⇲
Fix: 1. Change device language: Go to Settings > General > Language & Region and change your iPhone's language to Spanish. This may help the app... ⇲
Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve access issues after an update. OR 2. Reinstall the app: Delete the app an... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if the issue pe... ⇲
Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find the ING España app, and offload it. Reinstall the app afterward. OR 2... ⇲
Fix: 1. Check for outages: Use a service like DownDetector to see if others are experiencing similar issues with the app or website. OR 2. Res... ⇲
Fix: 1. Check file format and size: Ensure the documents you are trying to upload are in the correct format and within the size limits specified... ⇲
Fix: 1. Check your phone number: Ensure that the phone number linked to your account is correct. You can verify this in the app settings. OR 2... ⇲
Fix: 1. Reinstall the app: Delete the app and reinstall it from the App Store. This can help resolve persistent issues. OR 2. Check for device... ⇲