fix problems on Sehaty [iphone]

—— Run into issues on Sehaty? Get help pending when official support gets back to you!

Sehaty

Info:

company: King Faisal Specialist Hospital and Research Centre

: https://sehaty.sa/ar/home

: sehaty.sa

Chat with our AI-based Sehaty Support

🛠️ Common Sehaty Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Sehaty shows a blank screen

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲

login issues with password

Fix: 1. Reset your password: On the login screen, tap on 'Forgot Password?' and follow the prompts to reset your password via email or SMS. 2. En... ⇲

Crashes issue

Sehaty crashes on launch

Fix: 1. Update the app: Go to the App Store, search for Sehaty, and check if there is an update available. If so, install it as updates often fix... ⇲

Sehaty frequently closes unexpectedly

Fix: 1. Free up storage space: Go to Settings > General > iPhone Storage and check if you have enough free space. If not, delete unnecessary apps... ⇲

Registration issue

registration problems

Fix: 1. Ensure all fields are filled correctly: Double-check that you have entered all required information accurately, including email, phone nu... ⇲

user must re-register every time

Fix: 1. Ensure you are logged in: Make sure you are logging in with the correct credentials each time. If you are not being recognized, check for... ⇲

Bugs issue

inability to print appointment papers

Fix: 1. Use the share feature: If the app allows, try to share the appointment details via email or another app that supports printing. 2. Take a... ⇲

unable to request medical supplies

Fix: 1. Check for app updates: Ensure you are using the latest version of the app, as updates may fix functionality issues. 2. Verify your accoun... ⇲

cannot view previous lab results

Fix: 1. Check your account settings: Ensure that your account is linked to the correct healthcare provider that has access to your lab results. 2... ⇲

no ability to request medication refills

Fix: 1. Check for refill options: Navigate through the app to find any sections related to prescriptions or medication management that may allow... ⇲

Syncing issue

issues with Apple Health sync

Fix: 1. Check permissions: Go to Settings > Privacy > Health and ensure that Sehaty has permission to access your health data. 2. Reconnect Apple... ⇲

Compatibility issue

no Face ID support

Fix: 1. Use the app without Face ID: For now, continue using the app with your password until Face ID support is added in a future update. 2. Pro... ⇲

Customization issue

no option to change appointment date

Fix: 1. Check for an edit option: Look for an 'Edit' button or similar option in the appointment details section that may allow you to change the... ⇲

Sehaty does not support dark mode

Fix: 1. Use the app in light mode: For now, continue using the app in its current mode until dark mode support is added in a future update. 2. Ad... ⇲

no individual doctor rating feature

Fix: 1. Use alternative review platforms: Consider using other platforms or websites that allow you to rate and review doctors based on your expe... ⇲

no complaints and suggestions section

Fix: 1. Use alternative feedback methods: If the app has a contact or support email, consider sending your suggestions directly through that chan... ⇲