—— Run into issues on Photo Safe? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if the app supports video formats. If it does, ensure that the videos are in a compatible format (like MP4). If not, consider converti... ⇲
Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. If an update... ⇲
Fix: Create a new folder within the app and name it something discreet. Move sensitive photos into this folder to keep them less visible. While t... ⇲
Fix: Check if the app has a password hint feature or a security question that can help you remember your password. If you have set up any recover... ⇲
Fix: Check if the app has a 'Forgot Password' or similar option on the login screen. If available, use it to recover your account. OR If no re... ⇲
Fix: Export photos from Photo Safe to your camera roll. Open the app, select the photos you want to use, and look for an export or share option t... ⇲
Fix: Manually create folders based on dates or events to organize your photos. This can help you keep track of when photos were taken, even if th... ⇲
Fix: Ensure that you have granted the app permission to access your photos. Go to Settings > Privacy > Photos and check if Photo Safe has the nec... ⇲
Fix: Explore the app settings to see if there are any options to change playback settings or formats. Sometimes, adjusting settings can enhance p... ⇲
Fix: Before deleting the app, ensure that all photos are backed up to your camera roll or another storage solution. This way, you can restore the... ⇲
Fix: Manually back up your photos by exporting them to your camera roll or a cloud service. This ensures that you have copies of your important i... ⇲
Fix: Use cloud storage services (like iCloud, Google Drive, or Dropbox) to upload photos from one device and then download them on another device... ⇲