fix problems on Helio [iphone]

—— Run into issues on Helio? Get help pending when official support gets back to you!

Helio - Sunset Forecast

Info:

company: John Eletto

: https://helioapp.freshdesk.com

Chat with our AI-based Helio Support

🛠️ Common Helio Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Inaccurate sunset predictions

Fix: Check your location settings to ensure that the app is using the correct GPS coordinates. Go to your iPhone's Settings > Privacy > Location... ⇲

Fails to deliver promised information

Fix: Ensure that the app is updated to the latest version. Go to the App Store, tap on your profile icon, and scroll down to see if Helio has an... ⇲

Bugs issue

Shows sunrise score instead of sunset

Fix: Check the app settings to see if there is an option to toggle between sunrise and sunset information. Sometimes, apps have settings that all... ⇲

Too many false negatives

Fix: Adjust the app's sensitivity settings if available. Some apps allow users to set thresholds for what constitutes a 'valid' sunset prediction... ⇲

Not always accurate

Fix: Verify that your device's time zone settings are correct. Go to Settings > General > Date & Time and ensure that 'Set Automatically' is enab... ⇲

Customization issue

Limited features

Fix: Explore the app thoroughly to ensure you are utilizing all available features. Sometimes, features are not immediately obvious and may requi... ⇲

Lacks widget support

Fix: Check if the app has been updated recently, as widget support may be added in newer versions. Go to the App Store and check the app's update... ⇲

Does not allow viewing past or future sunsets

Fix: Check if there is a calendar feature within the app that allows you to scroll through dates. Some apps have a hidden calendar view that can... ⇲

Notifications issue

No notification settings

Fix: Look for any settings within the app that may allow you to enable notifications. Sometimes, these settings are hidden under 'Preferences' or... ⇲