fix problems on DEVONthink To Go 3 [iphone]

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—— Run into issues on DEVONthink To Go 3? Get help pending when official support gets back to you!

DEVONthink To Go 3
Info:
company: DEVONtechnologies, LLC
: https://www.devontechnologies.com/support
: www.devontechnologies.com
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Syncing issue

slow syncing

Fix: 1. Reduce the number of files being synced at one time. Go to Settings > DEVONthink To Go > Sync and select 'Sync Only Selected Groups' to l... ⇲

CloudKit sync errors

Fix: 1. Check your iCloud settings to ensure that CloudKit is enabled. Go to Settings > [Your Name] > iCloud and make sure that DEVONthink To Go... ⇲

difficult setup for syncing

Fix: 1. Follow the official setup guide provided within the app or on the DEVONthink website to ensure you are configuring the sync settings corr... ⇲
 
UI issue

navigation bar text overlaps

Fix: 1. Check for any available updates for DEVONthink To Go in the App Store, as this may be a bug that has been fixed in a newer version. 2. Tr... ⇲

display issues with non-English text

Fix: 1. Ensure that your device's language settings are correctly configured. Go to Settings > General > Language & Region and select the appropr... ⇲

UI is not user-friendly

Fix: 1. Familiarize yourself with the app's features by exploring the help section within the app. 2. Customize the app's settings to better suit... ⇲

lack of a back button in PDF reader

Fix: 1. Use the swipe gesture to navigate back to the previous screen in the PDF reader. 2. Check if there is a settings option to enable a back... ⇲
 
Compatibility issue

limited file type support

Fix: 1. Check the list of supported file types in the app's documentation. If your files are not supported, consider converting them to a compati... ⇲
 
Battery issue

performance issues with battery consumption

Fix: 1. Check for background app refresh settings. Go to Settings > General > Background App Refresh and disable it for DEVONthink To Go. 2. Redu... ⇲
 
Slow issue

lag during operation

Fix: 1. Clear the app's cache by going to Settings > DEVONthink To Go > Clear Cache. 2. Restart your device to free up memory and improve perform... ⇲
 
Customization issue

need for better drag and drop functionality

Fix: 1. Familiarize yourself with the drag and drop gestures by checking the app's help section. 2. Ensure that you are using the latest version... ⇲

Markdown features need improvement

Fix: 1. Explore the Markdown settings within the app to ensure you are utilizing all available features. 2. Consider using a dedicated Markdown e... ⇲
 
Support issue

inconsistent customer support responses

Fix: 1. Check the app's FAQ section for common issues and solutions that may address your concerns. 2. Document your issues clearly and try reach... ⇲
 
Storage issue

artificial constraints on files

Fix: 1. Review the app's documentation to understand any limitations on file sizes or types. 2. If you encounter specific constraints, consider b... ⇲
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 what users are saying
Good experience
94.5%

Bad experience
3.3%

Neutral
2.2%

~ from our NLP analysis of 1,396 combined software ratings.

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Bookends
Amplenote

 Private Data DEVONthink To Go 3 collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Monthly: $2.99 Monthly, first month free
  2. Yearly: $19.99 Yearly, first month free
  3. Version 3 (Upgrade): $29.99 Version 3 One-Time Purchase (Upgrade)
  4. Version 3: $49.99 Version 3 One-Time Purchase
  5. Version 3 (Free Upgrade Intro): $0.00 Free subscription until End of August 2021