fix problems on Reface [iphone]

—— Run into issues on Reface? Get help pending when official support gets back to you!

Reface: Face Swap AI Generator

Info:

company: NEOCORTEXT, INC.

: https://reface.ai

: reface.ai

Chat with our AI-based Reface Support

🛠️ Common Reface Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

app freezes during use

Fix: 1. Restart the App: Close the Reface app completely by swiping it away from the app switcher. Then, reopen the app to see if the freezing is... ⇲

infinite loading screen after purchase

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue resol... ⇲

Settings issue

inappropriate content filter too strict

Fix: 1. Adjust Settings: Check if there are any settings within the app that allow you to adjust the content filter. Look for options related to... ⇲

limited free version functionality

Fix: 1. Maximize Free Features: Explore all available features in the free version to make the most of what is offered. 2. Participate in Promoti... ⇲

Customization issue

limited options for specific demographics

Fix: 1. Explore All Features: Make sure to explore all the features and options available in the app. Sometimes, options may be hidden in differe... ⇲

mandatory political branding on content

Fix: 1. Explore Content Options: Check if there are any settings that allow you to customize or remove branding from your content. 2. Provide Fee... ⇲

Video issue

poor video quality rendering

Fix: 1. Check Settings: Go to the app settings and look for video quality options. Ensure that you have selected the highest quality available. 2... ⇲

Ads issue

ads are excessively long

Fix: 1. Upgrade to Premium: If you find the ads too long and disruptive, consider upgrading to a premium subscription if it offers an ad-free exp... ⇲

Payments issue

subscription issues with access

Fix: 1. Check Subscription Status: Go to Settings > [Your Name] > Subscriptions on your iPhone to check if your Reface subscription is active. 2.... ⇲

high subscription costs

Fix: 1. Explore Free Trials: Check if the app offers a free trial period for the premium subscription to evaluate its value before committing. 2.... ⇲

Updates issue

missing features after updates

Fix: 1. Review Update Notes: Check the app store for update notes to see if the features were removed intentionally or if they are temporarily un... ⇲

removal of popular features

Fix: 1. Explore New Features: Sometimes, popular features are replaced with new ones. Explore the app to see if there are new functionalities tha... ⇲

Gameplay issue

lack of full body tracking

Fix: 1. Use Alternative Apps: If full body tracking is essential for your needs, consider exploring other apps that offer this feature. 2. Check... ⇲

Audio issue

no option to mute app sound

Fix: 1. Use Device Settings: Mute your iPhone using the physical mute switch on the side of the device. This will silence all app sounds. 2. Lowe... ⇲

Privacy issue

content flagged as inappropriate incorrectly

Fix: 1. Review Content Guidelines: Familiarize yourself with the app's content guidelines to understand why certain content may be flagged. 2. Re... ⇲

invasive privacy policies

Fix: 1. Review Privacy Settings: Go to the app settings and review the privacy options available. Adjust them to limit data sharing as much as po... ⇲

Glitches issue

technical glitches when posting to social media

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection when attempting to post. 2. Restart the App: Close and reopen the... ⇲

Support issue

poor customer service response

Fix: 1. Use In-App Support: Check if the app has an in-app support feature that may provide quicker responses. 2. Be Persistent: If you have subm... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.8%

Bad experience

2.1%

Neutral

2.1%

~ from our NLP analysis of 475,386 combined software ratings.

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Private Data Reface collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Purchases
- User Content
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Face Swap & Funny Videos: $4.99 Remove ads and get access to the PRO content.
Face Swap App: $39.99 No ads and extra content with a 3-day trial.
Face Swap & Animation: $5.99 Remove ads and get access to the PRO content.
Weekly: $3.99 PRO Features
Monthly: $12.99 PRO features
Weekly: $2.49 PRO features
Annual: $24.99 PRO features
Reface PRO weekly: $6.99 PRO features for one week
Rediffusion: $6.99 Unlock Rediffusion Access
Weekly: $6.99 PRO features