fix problems on ROGER [iphone]

—— Run into issues on ROGER? Get help pending when official support gets back to you!

ROGER - Emilia-Romagna

Info:

company: TPER - Trasporto Passeggeri Emilia Romagna

: http://www.rogerapp.it/

: www.rogerapp.it

Chat with our AI-based ROGER Support

🛠️ Common ROGER Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Very buggy

Fix: 1. Restart the App: Close the ROGER app completely and restart it. On iPhone, swipe up from the bottom of the screen (or double-click the ho... ⇲

SMS confirmation doesn’t work

Fix: 1. Check Phone Number: Ensure that the phone number you are entering for SMS confirmation is correct and in the proper format (including cou... ⇲

Links issue

Most links don’t work

Fix: 1. Check Internet Connection: Ensure that your device is connected to the internet. Try switching between Wi-Fi and cellular data to see if... ⇲

Account issue

Cannot create an account

Fix: 1. Check Required Fields: Ensure that all required fields in the account creation form are filled out correctly. Look for any error messages... ⇲

Crashes issue

ROGER does not open

Fix: 1. Restart Your iPhone: Sometimes, a simple restart can resolve app issues. Hold down the power button and slide to power off, then turn you... ⇲

Messages issue

SMS code not received

Fix: 1. Check Spam or Blocked Messages: Sometimes, SMS messages can be filtered into spam or blocked. Check your messages app for any blocked num... ⇲

Payments issue

Cannot purchase tickets as a guest

Fix: 1. Create an Account: If the app requires an account to purchase tickets, consider creating one. Follow the steps outlined in the 'Cannot cr... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

93.8%

Good experience

6.3%

Neutral

0.0%

~ from our NLP analysis of 16 combined software ratings.

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Private Data ROGER collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- Search History
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics