fix problems on BofA Point Of Sale [iphone]

—— Run into issues on BofA Point Of Sale? Get help pending when official support gets back to you!

BofA Point of Sale - Mobile

Info:

company: Bank of America

: https://poshelp.bofamerchantservices.com/

Chat with our AI-based BofA Point of Sale Support

🛠️ Common BofA Point of Sale Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Does not go back three months accurately

Fix: Check the app settings to ensure that the date range for transaction history is set correctly. Navigate to the transaction history section a... ⇲

Mediocre user interface

Fix: Familiarize yourself with the app's layout by exploring all the menus and options. Sometimes, a lack of familiarity can make the interface s... ⇲

Account issue

Limited access to past transaction information

Fix: Ensure that you are using the latest version of the app, as updates may improve access to transaction history. Go to the App Store, search f... ⇲

Invoices not available

Fix: Check if the app has a specific section for invoices and ensure you are looking in the right place. Sometimes, invoices may be categorized d... ⇲

Support issue

Horrible customer service

Fix: Utilize the in-app help or FAQ section to find answers to common questions. This can often provide quicker solutions than waiting for custom... ⇲

Security issue

Account marked for fraudulent activity without notice

Fix: Regularly monitor your account activity and report any suspicious transactions immediately through the app. This can help prevent future iss... ⇲

Payments issue

Funds withheld without explanation

Fix: Review the app's transaction history and any notifications you may have received regarding your account. Sometimes, funds may be withheld du... ⇲

Bugs issue

Device frequently malfunctions

Fix: Ensure that your device's operating system is up to date. Go to Settings > General > Software Update to check for any available updates that... ⇲

Compatibility issue

Inconsistent performance across multiple devices

Fix: Check if all devices are running the same version of the app. If not, update them to the latest version to ensure consistent performance.... ⇲

UI issue

Buttons and touch screen unresponsive

Fix: Clean your device's screen to ensure there are no obstructions affecting touch sensitivity. Use a microfiber cloth to gently wipe the screen... ⇲

Freezing issue

BofA Point of Sale freezes constantly

Fix: Close the app completely and restart it. On iPhone, swipe up from the bottom of the screen and swipe the app off the screen to close it. O... ⇲

Installation issue

Requires frequent reinstallation

Fix: Check for any software updates for your iPhone that may improve app stability. Go to Settings > General > Software Update. OR If the app... ⇲

Performance issue

Terrible app performance

Fix: Regularly clear the app's cache if the option is available, and ensure your device has enough storage space to run the app smoothly. OR L... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

71.8%

Bad experience

23.1%

Neutral

5.1%

~ from our NLP analysis of 39 combined software ratings.

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Private Data BofA Point of Sale collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Usage Data
- Diagnostics
- Other Data