fix problems on PTCB [iphone]

—— Run into issues on PTCB? Get help pending when official support gets back to you!

PTCB

Info:

company: MastrAPI

: https://mastrapi.com/contact

: mastrapi.com

Chat with our AI-based PTCB Support

🛠️ Common PTCB Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Questions never update

Fix: Check for app updates: Go to the App Store, tap on your profile icon at the top right, and scroll down to see if PTCB has any available upda... ⇲

Repetitive questions

Fix: Try changing your study settings: Open the app, go to the settings or preferences section, and look for options to adjust the question pool... ⇲

UI issue

Math explanations poorly formatted

Fix: Provide feedback within the app: If there is an option to submit feedback or report issues, use it to highlight the formatting problems. Thi... ⇲

Crashes issue

PTCB stops working

Fix: Force close the app: Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to see all open apps. Swipe up... ⇲

Payments issue

Charged for free trial

Fix: Check your subscription settings: Go to Settings on your iPhone, tap on your name at the top, then tap on 'Subscriptions'. Look for PTCB and... ⇲

Content issue

Limited question variety for lifetime purchase

Fix: Explore all available content: Make sure you are accessing all sections of the app. Sometimes, additional questions may be hidden in differe... ⇲