fix problems on Greystar Living [iphone]

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—— Run into issues on Greystar Living? Get help pending when official support gets back to you!

Greystar Living
Info:
company: Greystar Real Estate Partners LLC
: https://www.greystar.com
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Payments issue

In-app browser for payments

Fix: 1. If the in-app browser is not functioning properly, try switching to a different browser (like Safari or Chrome) to complete your payment.... ⇲
 
Bugs issue

Bugs in maintenance request submission

Fix: 1. Ensure you are using the latest version of the app. Check for updates in the App Store. 2. Try submitting the request again after restart... ⇲

Inaccurate status of maintenance requests

Fix: 1. Refresh the app by pulling down on the screen to update the status. 2. Log out and log back into the app to refresh your account data.... ⇲

Lack of basic functionality

Fix: 1. Review the app's help section or FAQs to understand the intended functionality. 2. If certain features are missing, consider providing fe... ⇲

Inability to reserve amenities

Fix: 1. Check if you are logged in correctly and have the necessary permissions to reserve amenities. 2. Try refreshing the app or logging out an... ⇲
 
UI issue

Keyboard blocks buttons

Fix: 1. Try rotating your iPhone to landscape mode to see if the keyboard moves out of the way. 2. Tap the 'Done' button on the keyboard to dismi... ⇲

No submit button after entering phone number

Fix: 1. Ensure that all required fields are filled out correctly. 2. Try rotating your device or dismissing the keyboard to see if the submit but... ⇲
 
Customization issue

No categories for maintenance requests

Fix: 1. If you cannot find categories, try using the search function within the maintenance request section to find specific issues. 2. Check if... ⇲
 
Notifications issue

Marketing notifications cannot be disabled

Fix: 1. Go to your iPhone Settings > Notifications > Greystar Living and toggle off 'Allow Notifications' to stop all notifications from the app.... ⇲
 
Registration issue

Phone number registration issues

Fix: 1. Ensure you are entering the correct phone number format as required by the app. 2. Restart the app and try registering again. 3. Check fo... ⇲
 
Crashes issue

Crashes upon opening

Fix: 1. Force close the app and restart your iPhone. 2. Check for updates in the App Store and install any available updates. 3. Uninstall and re... ⇲
 
Updates issue

Missing features from previous app

Fix: 1. Familiarize yourself with the new app interface and features, as they may have been reorganized. 2. Check the app's help section or FAQs... ⇲
 
Compatibility issue

Forced to use a non-functional app

Fix: 1. If the app is non-functional, try uninstalling and reinstalling it to reset any issues. 2. Check for updates in the App Store to ensure y... ⇲
 
Slow issue

Slow performance

Fix: 1. Close any other apps running in the background to free up resources. 2. Restart your iPhone to clear temporary files and improve performa... ⇲
 
Account issue

Greystar Living does not recognize user information

Fix: 1. Ensure you are entering the correct login credentials. 2. Clear the app's cache by uninstalling and reinstalling it to reset any stored d... ⇲
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 what users are saying
Good experience
89.0%

Bad experience
9.1%

Neutral
1.9%

~ from our NLP analysis of 2,153 combined software ratings.

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 Private Data Greystar Living collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics