fix problems on Enjoy Saudi [iphone]

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—— Run into issues on Enjoy Saudi? Get help pending when official support gets back to you!

Enjoy Saudi
Info:
company: General Entertainment Authority (GEA)
: https://Enjoy.sa
Chat with our AI-based Enjoy Saudi Support
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Bugs issue

Shows events from multiple cities instead of selected city

Fix: Go to the app settings and ensure that your selected city is saved correctly. Sometimes, the app may revert to a default setting. After sele... ⇲

Lacks sufficient event details

Fix: Look for a 'More Info' or 'Details' button on the event page. If this is missing, try reaching out to the app's support through any availabl... ⇲

Inconsistent event information

Fix: Verify the event details with the official event website or social media pages. This can help confirm the accuracy of the information provid... ⇲

Limited event coverage in certain regions

Fix: Check if there are any filters set that may limit the events displayed. Adjust these settings to broaden your search area. OR Consider us... ⇲

Inaccurate event dates

Fix: Cross-check the event dates with the official event website or social media pages to confirm accuracy. OR Report any inaccuracies through... ⇲

Maps do not direct to event locations

Fix: Ensure that location services are enabled for the Enjoy Saudi app. Go to Settings > Privacy > Location Services and make sure it’s set to 'W... ⇲
 
Updates issue

No updates on today's events

Fix: Refresh the app by pulling down on the event list to reload the data. This can help in fetching the latest updates. OR Check your interne... ⇲

Outdated event listings

Fix: Refresh the app by pulling down on the event list to reload the data. This can help in fetching the latest updates. OR Check for updates... ⇲
 
Slow issue

Enjoy Saudi is slow and unresponsive

Fix: Close other apps running in the background to free up memory. Double-tap the home button (or swipe up from the bottom on newer iPhones) and... ⇲
 
Support issue

No direct contact option for developers

Fix: Check the app's settings or 'About' section for any listed support email or contact form. If none is available, consider looking for a websi... ⇲
 
Notifications issue

No notification feature for new events

Fix: Check the app settings to see if notifications are enabled. Go to Settings > Notifications > Enjoy Saudi and ensure that notifications are a... ⇲
 
Loading issue

Enjoy Saudi fails to load on iOS 11

Fix: Ensure that your iPhone is updated to the latest version of iOS 11. Go to Settings > General > Software Update to check for updates. OR T... ⇲
 
Customization issue

No option to save favorite events

Fix: Look for a 'Bookmark' or 'Save' option on the event page. If it’s not available, this feature may not be supported in the current version of... ⇲

No filtering options for regional events

Fix: Explore the app settings to see if there are any options to filter events by region. If not, this feature may not be available in the curren... ⇲
 
Crashes issue

Frequent crashes when creating a new account

Fix: Ensure that you have a stable internet connection while creating an account. Try switching between Wi-Fi and mobile data if you experience i... ⇲
 
Feedback issue

Lack of user feedback options for events

Fix: Check if there is a feedback or review section within the event details. If not, consider using social media or forums to share your thought... ⇲
 
UI issue

Difficult navigation and search functionality

Fix: Familiarize yourself with the app layout by exploring all menus and options. Sometimes, features are hidden in submenus. OR If navigation... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
58.4%

Bad experience
35.2%

Neutral
6.4%

~ from our NLP analysis of 233 combined software ratings.

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 Private Data Enjoy Saudi collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data