fix problems on Nextech [iphone]

—— Run into issues on Nextech? Get help pending when official support gets back to you!

Nextech

Info:

company: NexTech Systems, Inc.

: http://www.nextech.com

Chat with our AI-based Nextech Support

🛠️ Common Nextech Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Clunky interface

Fix: Try customizing the interface settings if available. Go to the settings menu and look for options to adjust the layout or theme. This can so... ⇲

Lacks FaceID or fingerprint login

Fix: Set up a strong passcode for your device to enhance security. Go to Settings > Face ID & Passcode or Touch ID & Passcode and follow the prom... ⇲

Camera issue

Poor photo management

Fix: Organize your photos into folders or albums within the app if this feature is available. This can help you locate images more easily. OR... ⇲

Uploads issue

Frequent errors with photo uploads

Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and cellular data to see if the upload issue persists. OR Cle... ⇲

Bugs issue

Cannot add new patients

Fix: Check if you have the necessary permissions to add new patients. If you are not the admin, consult with your supervisor or admin to ensure y... ⇲

Cannot schedule appointments

Fix: Verify that you are following the correct procedure for scheduling appointments. Refer to the user guide for step-by-step instructions. OR... ⇲

Compatibility issue

iPhone app is useless

Fix: Explore the app settings to see if there are features that can be enabled or adjusted to improve functionality. OR Consider using the web... ⇲

Inability to view chart notes on iPhone

Fix: Check if there are specific permissions that need to be enabled for viewing chart notes. Go to Settings > Privacy and ensure the app has the... ⇲

Cannot see scanned documents on iPad

Fix: Ensure that the scanned documents are properly uploaded and saved in the app. Check the upload history or logs if available. OR Try acces... ⇲

Limited functionality compared to desktop version

Fix: Familiarize yourself with the mobile app's specific features and limitations by reviewing the user guide or help section. OR Use the desk... ⇲

Customization issue

No ability to edit EMNs on mobile

Fix: If editing is not available, consider drafting your edits in a notes app and then transferring them to the desktop version later. OR Chec... ⇲

Lack of intuitive features compared to competitors

Fix: Explore the app's settings to see if there are customization options that can enhance usability. OR Consider creating a list of desired f... ⇲

Support issue

Customer service is poor

Fix: Utilize online resources such as FAQs, forums, or user communities for troubleshooting tips and shared experiences from other users. OR D... ⇲

Syncing issue

Inconsistent integration between products

Fix: Check for any available updates for both the Nextech app and any integrated products to ensure compatibility. OR Review the integration s... ⇲

Updates issue

Outdated coding and billing information

Fix: Regularly check for updates within the app that may include new coding and billing information. Go to the app settings and look for update o... ⇲

UI issue