fix problems on Sender [iphone]

—— Run into issues on Sender? Get help pending when official support gets back to you!

Sender: Blockchain Wallet

Info:

company: Sender Labs Limited

: https://docs.senderwallet.io/guide/introduction

: sender.org

Chat with our AI-based Sender Support

🛠️ Common Sender Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Forget password recovery process unclear

Fix: To recover your password, open the Sender app and select 'Forgot Password?' on the login screen. Follow the prompts to enter your registered... ⇲

No Face ID login option

Fix: To enable Face ID login, first ensure that your iPhone has Face ID set up. Go to 'Settings' > 'Face ID & Passcode' and make sure Face ID is... ⇲

Payments issue

Funds cannot be withdrawn

Fix: Check if your account is fully verified. Go to the account settings and look for verification status. If it’s not verified, follow the promp... ⇲

Crashes issue

Sender crashes frequently

Fix: First, ensure that your app is updated to the latest version. Go to the App Store, search for Sender, and check for updates. If an update is... ⇲

UI issue

NFTs not visible

Fix: Ensure that you are logged into the correct account that holds the NFTs. Sometimes users have multiple accounts and may be checking the wron... ⇲

Screen issue

Black screen issue

Fix: If you encounter a black screen, try force-closing the app. Swipe up from the bottom of the screen (or double-click the home button) to view... ⇲

Bugs issue

Open task problem

Fix: If you have tasks that are stuck or not completing, try refreshing the app. Close the app completely and reopen it to see if the tasks updat... ⇲

Security issue